jamesduffell

Jump into the WordPress database if you can and go to the wp_options table, within here ensure the fields ‘siteurl’ / ‘home’ reflect your new URL.

Have you tried resetting it using either your username or email address?

Head to your domain /wp-login.php?action=lostpassword to do so.

^JD

@macmanx cheers James, much appreciated.

Was there ever a solution to this issue, I’m also seeing the same issue.

If I remove the random entry when I save the form another appears.

^JD

Hi Gabi,

Little difficult to diagnose this without having any knowledge of the site, it could be for a variety of reasons.

• Server environments
• Different WP versions
• Plugins

It’s tricky to say at this moment, feel free to post the sites though.

This link should help you out, https://codex.www.ads-software.com/Configuring_Automatic_Background_Updates#Constant_to_Disable_All_Updates

I’d probably say the biggest issue with updating is the risk of compatibility / conflicts more often than not with the plugins over the theme itself, of course this comes down to the coding standards used.

Best tip I’d give is duplicating your site and database into a sub directory and running a test update there so you’re not making any changes to your live site in the event it doesn’t quite work out.

Sounds as though either a plugin is being called on the homepage or there’s an issue with a script on the file used to display the homepage.

To rule out the plugins first deactivate them all and see if it comes online, if not try switching the theme to a default theme such as Twenty Sixteen and see if the homepage loads.

First off I’d suggest deactivating all your plugins and seeing if this makes any difference, if so reactivate each plugin one by one to see if this resolves the issue.

If there’s no access to the dashboard at all, jump into your file structure and just try renaming your plugins folder with wp-content temporarily to knock the plugins off.

Yep, as it breaks just before the ACF code is called, the chances are it’s that code which is causing your issue, it’s more than likely calling upon the missing plugin.

A simple conditional statement could be right up your street, something such as the following could detect whether a users logged in and checks the page they’re on.

<?php if (is_user_logged_in() && is_page('home')) { /* Do things here */ } ?>

Just looking at the source code, the page seems to break when the ACF plugin is called, how it’s referenced I can’t tell from the front end, looks like that would be the source of the issue, especially as the plugins now been deactivated, whatever’s being called it can’t find.

If you try removing this code from your home pages template that’ll be the best way to check if this is indeed the cause.

As always, backup first.

@powerfree Using an FTP tool you can access the root files rather easily.

Alternatively a lot of hosting if you’re on some form of shared package with have a user friendly interface such as cPanel, which will come with a slightly clunkier way to access files on your hosting.

@vmgilchrist, I’ve got a feeling it’s your permalink structure, if you head to ‘Settings’ > ‘Permalinks’ switch your current setup to the ‘Post name’ option and then select ‘Save Changes’ and see if that helps out at all.

@tim Rothon, just visited the site and all appears to be working, has the issue been resolved?