James Laws

Hey Fundrums,

I hate nags like this as much as anyone. We’re always trying to improve the experience, and I’m sure we miss the mark sometimes. We recently rolled out a new onboarding process, so I did a fresh install to see what you’re describing and look for any excessive or unnecessary popups.

I tested it two ways—one where I went through the full onboarding and one where I skipped it. The only pop-up I saw asking for any kind of review was at the very end of onboarding, after publishing my first form. If skipped, I don’t get that one either.

There’s also a pop-up when you first install the plugin, but that one just asks for permission to collect telemetry data so we can keep improving the product.

Are these the two pop-ups you’re talking about? If you’re seeing something different, let me know so I can dig into it. The last thing we want is to get in the way of you building and using your forms.

~ James

Peter,

Sorry you experienced this. 30 minutes ago we were able to diagnose an issue with Bluehost and similar lower resource and lower cost hosts. It was an issue that was preventing tables to to be created on activation.

We have just pushed out version 1.1.6 which corrects this issue and all should be well.

Renaming or deleting the Ninja Shop plugin with FTP or Control Panel file manager would restore a site that has white screened due to this issue.

We apologize that this was not identified sooner and we are working to make sure that kind of issue is better able to be tested.

Memberships are absolutely part of a coming paid tier. Ninja Shop is. Huge project and the core plugin is meant to cover the essentials to sell a simple physical or digital product.

Next week we will start rolling out our paid tiers to support people as they add complexity to their own offerings.

You can keep up to date at https://getninjashop.com

Absolutely! Here is an article we wrote about the GDPR back in August and the part of interest to you is about half way through concerning not saving submissions: https://ninjaforms.com/gdpr-compliance-wordpress-forms/

May we get your Grandma’s contact information? We are always looking to hire more talented UX professionals.

What an amazing review and I can’t tell you enough how encouraging it is to our whole team. We only recently fully decided that you are exactly who we are building Ninja Forms for. We aren’t there yet and have a lot of things we want to make better, but your words are fuel to keep on the path we are on.

3.1.7 and 3.1.8 were released within minutes of each other because of a deploy script issue. The change log is the same because we didn’t want people to miss the items in the 3.1.7 changelog. We thought that wwould be helpful. We acknowledge we could be wrong.

You absolutely do not need an extra plugin to style Ninja Forms. The free core plugin comes with plenty of classes to styles forms down to the most minute detail.

If you know CSS fairly well there is nothing you can’t do. The Layout & Styles add-on is simply to make it easier for those who do know CSS or possible for those who don’t really know it much at all.

Ninja Forms is not limited in sytyling at all with CSS.

If you have problems with the plugin then the proper course of action would be contacting our support team so we can assist you. https://ninjaforms.com/contact/

It appears that your theme does not have a proper wp_footer() function call so Ninja Forms is unable to load the resources it needs to work properly. If you correct that you should be good to go.

d about how we handle email in that version of Ninja Forms. Our troubleshooting documentation for email issues can be found here: https://ninjaforms.com/docs/troubleshooting-email-problems/

We have documentation on setting up your email:

• https://ninjaforms.com/docs/email/
• https://ninjaforms.com/docs/troubleshooting-email-problems/

If you are still having issues after applying those steps please submit a request to https://ninjaforms.com/contact/

Marking resolved due to no response from the original poster.

Closing due to no response from the original poster.

We have an issue in for this and I have escalated it further: https://github.com/wpninjas/ninja-forms/issues/2648

Do you forms submit properly on the front-end of your sites?

When you say that the redirect is not taking, do you mean the changes aren’t reflected in the builder when you reload it or that the redirect is correct in the builder, but the form does not redirect?