Jamie P.

Hi @pyrobd

Could you let us know what kind of support you are looking for exactly?

Please take note that currently, Popup Maker and Fluent Forms don’t have direct integration. However, you can embed Fluent Forms into Popup Maker popups using their shortcode.

Check out this guide on embedding forms with WordPress shortcode:  https://fluentforms.com/wordpress-form-shortcode/

Also, here’s a guide on Popup Maker integration with form builders:  https://docs.wppopupmaker.com/article/525-popup-maker-integration-with-wordpress-form-builder-plugins

We hope this helps. Let us know if you have other questions.

Hi @czeller

We checked your site but were unable to replicate the issue. See here: https://share.zight.com/4guL8OPm

What device and browser are you using?

Could you try the following to isolate the issue:

1. Clear the WordPress, server, database, and CDN caches you have (if you haven’t already).
2. Retest using a private or incognito window with no active browser extensions.
3. Disable any optimization or minification plugins.

Thanks for your cooperation. Let us know how it goes. ????

Hi @birken ,

Thanks for getting back to us.

Lowering your popup’s z-index value (to 999 or below) by going to your popup settings > Display > Advanced > Popup z-index usually works alone.

Could you please try our suggested resolution only, then clear your phone’s browser cache or use a different browser?

If the issue persists, please share the link where we can see your popup.

We look forward to your response.

Hi @mattenser

Sorry for the trouble you’re seeing.

We checked your site but didn’t see any popups loading on the homepage.

We also don’t see the init popups ? message in the browser console whenever Popup Maker is active.

See here:?https://share.zight.com/9Zu6jzp5

Is there a specific page or condition we need to do to see the popup?

We’ll wait for your reply.

• This reply was modified 2 months, 2 weeks ago by Jamie P..

Hi @williamews

Sorry for the trouble you’re seeing.

Could you please share how your restriction is set up?

You could also try the solution we outlined here:  https://contentcontrolplugin.com/docs/troubleshooting/basic-troubleshooting-guide/#h-my-restriction-isn-t-working-the-way-i-want

We’ll wait for your reply.

Hi @mikkeltoftlund

Sorry for the troubles you’re seeing.

1. Content Control admin page missing

Please try the resolution we outlined here:  https://contentcontrolplugin.com/docs/troubleshooting/basic-troubleshooting-guide/#h-problems-with-finding-content-control-settings

2. Too many redirections

Please also try the resolution we outlined here:  https://contentcontrolplugin.com/docs/troubleshooting/basic-troubleshooting-guide/#h-getting-a-too-many-redirects-error

We hope this helps. Let us know how it goes.

Hi @wpkiller

Thanks for getting back to us.

Could you please try these basic troubleshooting steps: https://contentcontrolplugin.com/docs/troubleshooting/basic-troubleshooting-guide/#h-my-restriction-isn-t-working-the-way-i-want

Let us know how it goes.

Hi @insee77 ,

We’re glad to hear you were able to fix the issue and?kudos to you for figuring that out!

Feel free to reach out if you have any more questions or concerns.

Hi @wpkiller

Sorry for the trouble you’re experiencing.

We’re unable to reproduce the issue on our end.

Could you share how your restriction is set up? You could?submit a ticket via?https://contentcontrolplugin.com/support/

We look forward to your reply.

• This reply was modified 3 months, 2 weeks ago by Jamie P..

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• This reply was modified 4 months, 3 weeks ago by Jamie P..

Hi @jedes ,

I understand you’ve encountered an error related to Scrollsequence. Let me help you out with this.

Please provide the following details:

1. What version of?Scrollsequence plugin are you using? Is it a free or paid one?

2. What exact number version of?Scrollsequence you have installed? Make sure it’s version 1.5.7.

It could be some kind of compatibility problem. Could you please try deactivating all the other plugins (leaving only Scrollsequence activated) and then re-activating them one by one to know which plugin is causing the conflict?

Please try using a default WordPress theme as well, like Twenty Twenty-Four with only Scrollsequence active, to see if you’ll get a different result.

Looking forward to your response.

Kind regards