janecarole

I asked for help on the plugin’s support forum. Thank you.

Thanks for responding.

I did add the file type in the plugin’s settings.

I have not upgraded to WP 5.x. I am running the last 4.9 version.

I had to make a change to a PowerPoint presentation slideshow that has been on my website and working well for about 6 months. When I try to upload the revised ppsx file to the Media Library, I get this message: “Sorry this type file is not permitted for security reasons.”

I installed the plugin that was suggested (WP Extra File Types), but it didn’t help.
I contacted my hosting service (bluehost) and found that they permit the loading of .ppsx files.
Don’t know what else to do. I need to get the file uploaded again. Help please.

I emailed the system info log to you.

Concerning using wordpress debug: I have never edited a php file. I am not sure about how to do so, and even if I can figure it out, I am nervous about doing this on my live site. I understood from the codex document that running wordpress debug on a live site was not recommended … The reason I am trying to set up a staging site is to avoid live site issues … Is there something else I can do that is easier for a novice?

Jane

Just saw your response after I posted the above. I’ll do what you asked! Thank you for your quick response!

Jane

FYI I am not a developer, just a WordPress user for about a year. Read somewhere to turn on developer tools and look at the console for errors. These are the last few lines that show on the developer tools console before the cloning stops. The lines that begin with HTML are warnings. The line after starting cloning process is an error. Again, thanks for any help you can give me.

:
HTML1512: Unmatched end tag.
admin.php (198,127)

HTML1514: Extra “body>” tag found. Only one “body>” tag should exist per document.
admin.php (199,1)

HTML1523: Overlapping end tag. Tags should be structured like “b>i>/i>/b>” instead of “b>i>/b>/i>”.
admin.php (256,474)

3 [object Object]

Starting cloning process…

2 HTTP405: BAD METHOD – The HTTP verb used is not supported.
(XHR)POST – https://lemonstograpes.com/wp-admin/admin-ajax.php?_fs_blog_admin=true

405 Not Allowed—error

error

First attempt to use WP Staging and am also stuck. First try: Cloning got stuck on step 3. Screenshot: https://www.dropbox.com/s/ha1r1a10d81edhi/wpstagingfrozen.PNG?dl=0

Read that I should turn on the optimizer. Did so. Second try: Cloning went farther but got stuck here: https://www.dropbox.com/s/55izk4okah3hn8b/wpstagingfrozenwithoptimizerOn.PNG?dl=0
Please help. I am not willing to purchase your product until I see that it works. Thanks, Jane

calumallison gave this same answer to another poster who had the same problem. It didn’t help me, but routed me back to this forum.

Did you get your problem solved calepwhoward?

I am at a loss what to do. I cannot get to my dashboard anymore!

mjouet, did you get help with this problem? I discovered today that I have the same problem. I cannot login to my site or get to my Dashboard. I am at a complete loss as to what to do. I went to the Ultimate Member link that was suggested by calumallison and it routed me back to this wordpress support forum, because I am not an Ultimate Member paying customer!!

I don’t know how to do what rogermbolton suggested.

Hoping that you got an answer you can share ….

Things seem to be working again:

I had deactivated the 1.4 plugin update, so I reactivated it. In Settings I chose single.php (which is what I had to select with version 1.3.1 in order to get the forum sidebar to show up in my Twenty-Seventeen theme). Voila. Links started to work again.

Thankful and hopeful it will keep on working!

One more note on my previous post: On my mobile devices I get this error message: “The theme directory ‘pub/minileven’ does not exist”

Problem after upgrading to 1.4: When I click on any forum link to see subforums, the screen goes blank and hangs (on desktop and mobile devices).

I deactivated bbPress Tweaks and the problem went away (and so did my forum sidebar which depends on bbpress Tweaks). I would like to go back to the prior version of bbPress Tweaks that was working, at least until 1.4 is fixed. Can you tell me how to do that?

If you want, I can re-activate the bbPress Tweaks plug in and send you a link to the site so you can see the problem.

Thanks