janetSchaper

Hi Anmari,

Yes, I have sent it, but did not zip up the files (they aren’t big). I will resend again from [email protected] .

Cheers,
Janet

Hello Anmari,

Thank you very much for the quick reply, and it’s GREAT news that you already may have a working addon for PMP. I will prepare the exports from the pmp tables and send them to you. Also which fields we are interested in.

Cheers,
Janet

Hello again,

Just for future reference, I found out how the problem got introduced. For the user_registered field, in the “Before & After” tab, a <br/> tag in the After field. Since this field is last in the list, it is not needed. It was clearly left over from when this field was combined with another one, and a line break was desired between the two.

Janet

Hello Anmari,

So through your very good explanations, I was able to find the problem and rebuild the list without the error messages. You were right on in your comment about the original data in the problem list somehow getting corrupted. I found that the datetime field raw data had somehow gotten corrupted to:

2017-08-06 23:19:24 !

Don’t know how that exclamation point character got stuck in there.

Thank you so much for your help, your support is excellent! I will go give you a great rating!

Janet

Hello Anmari,

Thank you so much for the response, I will go play around with this as you describe, and get back to you. I did not realize that the

NOTE user_registered field type MUST be either none or datetime (not date) as the raw data is datetime.

Cheers,
Janet

By the way, after all of the error messages, the list renders correctly underneath. Somehow retaining the “2017-08-07 00:00:00” format.

Hi Anmari,
Thanks for responding so quickly!

I am really confused now, I played around a bit more with 2 lists that I have. On the Fields & Nice names page, I set the user_registered to nothing Field Type. Then I created a new list and added that field as the last column. It rendered fine, using the “Ago” format. Then I went back to my original list that was throwing the errors. The last column is this user_registered. It is still throwing the errors, 1 for each record. It does not show the “ago” format, though. It shows “2016-05-04 00:00:00”. Which is weird! I refreshed all of the caches I could think of. If I switch the user_registered field to the first column in the list, everything renders fine, and there are no errors thrown.

Does this make any sense to you? I have no clue what is going on…..

Janet

I went through everything suggested with this plugin, and also with another MailChimp plugin. Both had the same problem. The problem was that Akamai, the MailChimp Firewall was blocking the IP address of my shared hosting server. I contacted my hosting provider, and they were unable to help, other than saying they were working with Akamai to try and resolve the issue. It was suggested to me to change hosting providers since there was no way to unblock the IP. Since I have a re-seller account, that was not really a valid option. All of my websites on this server that used MailChimp were broken.

After WEEKS of nothing being done (I tried to get my hosting provider to move my whole account to a new server, which of course they wouldn’t do), the problem “magically” went away. I sincerely hope you have better luck with this than I did. Waiting for “magic” doesn’t really appeal to developers! Good luck!

Hello,

Thank you so much for the very informative explanation, I did not realize that “any” website on the shared server that abuses MailChimp would result in the entire server being blocked. Makes sense. I have asked my hosting provider to move my website to a different server. I really appreciate your explanation on this!

Janet

Well I went ahead and submitted a “pre-sales” question. Hopefully that will get the process started.
Thanks,
Janet

Hello,

I am not a paying customer (yet), so I an unable to file a ticket. Can you tell me how to submit a ticket as a non-paying customer.
Thank You,

Janet

By the way, the edit function was working fine until I used the Popup Form.

Janet

Ok, thanks.

Hello again,

Indeed THAT was the problem! I’ve upgraded to 4.4.1, and the “detach” link is there! Fantastic!

Thanks for your help, bdbrown!

Janet

Honestly, there is no “unattach” link. There IS an “attach” link for the items that are not attached to a post. I can update to 4.4.1 and see if there is a change.