jaredj

Thank you for troubleshooting. It now works perfectly after stripping all the extra formatting the shortcode provides.

I’ve sent the link through your site

What I meant was the shortcode returns a number which can also be formatted with a symbol/text prefix. In the example, 4 or L4
But even when the shortcode returns a plain number trying to calculate returns 0
Would you like to have a look at a site with the two plugins installed? Maybe my explanation is not painting a very clear picture

In this case 4 but it has a prefix so its L4 which am suspecting could be the cause of the problems. Does the plugin strip off any prefixes before calculations?

• This reply was modified 6 years, 4 months ago by jaredj.

I’ve tried both with and without the decimal – the answer is zero. I have version 2.1 installed.

Even with the decimal parament, the answer is still zero. Its as if it is converting the mycred balance shortcode to zero.
For example this is what i have and it is resulting to zero [calculate dec=”2″][mycred_my_balance type=”level”]*2[/calculate]
The level here is 4