jarekcodecabin

Hi there,

Thank you for getting in touch with us.

This is default Modern info window style. If you want to change it you can try to add this style to Maps → Settings → Advanced → Custom CSS field:

.wpgmza_iw_image {
    width: 100%;
    position: relative;
    max-height: 209px;
}

.wpgmza_iw_address {
    overflow: inherit;
}

.wpgmza_iw_address, .wpgmza_iw_description {
    position: relative;
    top: 0;
    left: 0;
}

.wpgmza_modern_infowindow {
    min-width: 377px;
}

.wpgmza_iw_title {
    position: relative !important;
    float: none;
    font-size: 21px;
    left: 0;
}

.wpgmza_iw_buttons {
    position: relative;
    left: 0;
}

.wpgmza_iw_address {
    padding-bottom: 0;
}

Then add this code to Maps → Settings → Advanced → Custom JS:

setTimeout(function() {
  jQuery('.wpgmza_iw_title').removeAttr('style');
}, 500);

Hope that helps.

Best regards,
Jarek

Hi Tom,

Thank you for getting in touch with us.

WP Google Maps allows you to create polygon and add the link to info window. Please see demo version here: https://www.wpgmaps.com/demo/polygons-and-polylines/

Thank you for your time in this.

Best regards,
Jarek

Hi Steve,

Thank you for getting in touch with us.

Please open WP Fastest Cache → Exclude tab and add new rules in Exclude JS section that exclude JS files that contains wplc, md5 and jquery-cookie. Please see this screenshot as reference: https://prntscr.com/kf585j

Thank you for your time in this.

Best regards,
Jarek

Hi there,

Thank you for getting in touch with us.

Unfortunately we don’t support showing live chat for one user at the moment.

Thank you for your time in this.

Best regards,
Jarek

Hi there,

?I apologize for the delay in response.

Yes, the file will still be there and not be lost after plugin update.

Kind regards

Hi there,

I’m very sorry to hear you’re experiencing issues with the plugin.

Please download missing image here: https://app.box.com/s/csaneafk54blsemgb7z021hheuohl9qv and upload it to Live Chat → Settings → Chat Box → “Icon” field. It should refresh the URL and fix that issue.

Please let me know how it goes..

Best regards,
Jarek

Thank you for checking this. Please update browser and this should fix the issue.

Kind regards

Hi there,

Thank you for getting in touch with us and apologize for any issues you have with our plugin.

Could you please deactivate uninstall the plugin and then install it again? We don’t have any report about that issue do there might be some installation issue. Could you also send me PHP version you are using?

Thank you for your time in this.

Best regards,
Jarek

Hi there,

Thank you for getting in touch with us and reporting this.

That’s strange because the latest version of Safari supports let variable. We’ll test it and fix in the next plugin version.

Thank you for your time in this.

Best regards,
Jarek

Hi there,

I tested mobile settings on my remote installation and it worked fine.

I noticed that there is some caching/minification plugin installed on your site. Could you disable it and clear browser cache to see if this helps? Please let me know how it goes.

Kind regards

Hi there,

Thank you for getting in touch with us and apologize for any issues you have with our plugin.

Could you please confirm that disabling “Enable On Mobile Devices:” option under Live Chat → Settings → General Settings doesn’t work?
If so can you send me plugin version you’re using?

Thank you for your time in this.

Best regards,
Jarek

Hi there,

WP Live Chat Support plugin should work on your page without any issue. Feel free to reach out if you need anything.

Kind regards

Hi there,

Thank you for getting in touch with us.

In order to set up autocomplete you don’t need to add any code. You have to enable Google Maps API function. Please follow this documentation: https://www.ads-software.com/support/topic/autocomplete-14/

Hope that helps.

Kind regards

Hi there,

Thank you for getting in touch with us.

WP Live Chat Support plugin works on any WordPress page so it should also works on WooCommerce pages.

Hope that helps.

Kind regards

Hi @maxou82 and @afcopro.

Thank you for your time. You’re absolutely right. The 404 error was caused with Apache configuration.

Kind regards