jarekcodecabin

Hi there,

Thank you for getting in touch with us. I sincerely apologize for the delay in response.

I had a look at your site and noticed JavaScript error which comes from your theme. Please see this screenshot: https://prntscr.com/iqy7mo
We need to fix it because this error may prevent other scripts from running and break live chat.
If you need any help with this please let me know. I’ll be happy to help.

Thank you for your time in this.

Best regards,
Jarek

Hi again,

We are only support here WP Live Chat Support plugin. If you are having any issues with other WordPress plugin please open your thread on this plugin support forum.

Kind regards

Hi @mihalca,

Thank you for getting in touch with us.

Please open wp-live-chat-support/wp-live-chat-support.php file and find this line:

wp_localize_script('wplc-user-script', 'wplc_gravatar_image', $wplc_grav_image);

Replace it with this:

if (! empty($wpcl_grav_image) ) {
  wp_localize_script('wplc-user-script', 'wplc_gravatar_image', $wplc_grav_image); 
}

Hope that helps. Thank you for your time in this.

Best regards,
Jarek

Hi @neerusinghkachhawah,

Thank you for getting in touch with us and reporting this issue. We’ll fix this in our next plugin release.

Best regards

Hi there

• This reply was modified 7 years, 1 month ago by jarekcodecabin.