jasonbnorth

Ok thanks! Yeah I got our developer to check it out and made sure the hook was being called, so ViewContent is tracking now, thanks!

Sounds good. I am seeing the woocommerce_after_single_product hook being called in my content-single-product.php WooCommerce template file, which is not being overwritten in my theme files, that I can tell. Definitely also not seeing inject ViewContent function in any of my template files.

Ok I will do that, thank you! Meanwhile I will go ahead and close this ticket. My purpose in figuring this out was to make sure my Dynamic Product Ads would work. At first I thought that ViewContent might need to be tracked in order for Facebook to know which product content a visitor actually views, but it seems that all my products are ready for Dynamic Product Ads according to FB Ads Manager.

I guess I should ask, do you know if ViewContent needs to be tracked in order for Dynamic Product Ads to work?

It doesn’t look like that hook is being used in any theme file, that I can tell.

Ok thank you. Which PHP file is that code usually in?

Which plugin? I’m having the same issue.

Ok thanks! I’ll try it out.

Sorry, somehow I didn’t see the email that you replied. Switching Test Mode off worked! Duh. Thank you for your help.

I went ahead and restored my site on a brand new AWS EC2 instance. Ended up being pretty easy, and everything is working great now. Thank you both for your help.

Then again, even if I start cPanel again, cPanel probably wouldn’t be able to access my existing databases in order to delete them and start over. So it looks like either way I’ll have to start a new EC2 instance like Dino Designs mentioned, to truly start from scratch.

So it looks like we don’t have a cPanel license, so our previous developers must’ve let it expire. So as far as I see it, I can either buy cPanel for one month just for this project (re-installing WordPress and databases), or use AWS to manage the databases for this project.

So apparently PHPMyAdmin is already installed on my server (I didn’t build the site).

So I can create a new EC2 instance, and start a fresh WP install, but I still don’t know how to access cPanel to manage my databases. My host is NameCheap, but my server is Amazon EC2. I don’t know if I’m just entering the wrong URL or they’re corrupted too, but I can’t access PHPMyAdmin or cPanel.

So my concern is that once I start a new WP install on a new EC2 instance, that I won’t be able to access cPanel to start a new database.

And I can’t restore (as far as I know) through the WP Updraft plugin, because I’d need to delete my databases first, but it doesn’t seem like I have access to do that.

I’m just lost. If anyone still feels generous and can help me, please let me know. Thank you!

Ok thank you. I’m not able to do a sudo chown on anything anymore, it appears. I’ve tried chowning the root folder again, and also the mysql folder, and both give me an error.

So since I have backups, would it work to delete all of my WordPress files, start a fresh WP install, download the Updraft plugin (Updraft was handling my backups, btw), and restore the backup through the Updraft plugin? I assume that would restore all previous permissions (previous database and sudo permissions, etc)?

I’m thinking of going this route, because it sounds difficult (for my skill level) to install PHPMyAdmin on my AWS server, since AWS doesn’t offer it out of the box). Restoring via Updraft sounds much easier.

I’m also looking into restoring from a backup, but AWS doesn’t offer PHPMyAdmin, so I’m not sure how to restore a backup via AWS.

By the way, thank you for your help so far.

Ok I tried doing chown with bitnami as the user (that’s the normal user that AWS EC2 usually uses), and got this error: sudo: /usr/bin/sudo must be owned by uid 0 and have the setuid bit set.