jasonm530

Yes I have enabled the payment method in the woocommerce settings

I have entered the sandbox api details and enabled sandbox

I have not entered live api details

In order to make sure it’s not my theme or other plugins I have setup a new wordpress installation on the same server and installed only woocommerce and your eway plugin at https://wptest.statuscomputers.com.au I am getting the same problem and still nothing being written to the log even with logging set to all messages

here is site health info from wordpress

` wp-core

version: 6.5
site_language: en_AU
user_language: en_AU
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true wp-paths-sizes

wordpress_path: /var/www/wptest.statuscomputers.com.au
wordpress_size: 61.11 MB (64075166 bytes)
uploads_path: /var/www/wptest.statuscomputers.com.au/wp-content/uploads
uploads_size: 240.70 KB (246473 bytes)
themes_path: /var/www/wptest.statuscomputers.com.au/wp-content/themes
themes_size: 12.05 MB (12630568 bytes)
plugins_path: /var/www/wptest.statuscomputers.com.au/wp-content/plugins
plugins_size: 45.18 MB (47371070 bytes)
database_size: 7.05 MB (7389184 bytes)
total_size: 125.61 MB (131712461 bytes) wp-active-theme

name: Twenty Twenty-Four (twentytwentyfour)
version: 1.1
author: the WordPress team
author_website: https://www.ads-software.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates
theme_path: /var/www/wptest.statuscomputers.com.au/wp-content/themes/twentytwentyfour
auto_update: Disabled wp-themes-inactive (2)

Twenty Twenty-Three: version: 1.3, author: the WordPress team (latest version: 1.4), Auto-updates disabled
Twenty Twenty-Two: version: 1.6, author: the WordPress team (latest version: 1.7), Auto-updates disabled wp-plugins-active (2)

Eway Payment Gateway: version: 5.2.1, author: WebAware, Auto-updates disabled
WooCommerce: version: 8.7.0, author: Automattic, Auto-updates disabled wp-plugins-inactive (1)

Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, Auto-updates disabled wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 100M
upload_max_filesize: 100M
max_effective_size: 100 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.55.0 wp-server

server_architecture: Linux 5.15.0-101-generic x86_64
httpd_software: Apache/2.4.52 (Ubuntu)
php_version: 8.2.17 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 100M
php_post_max_size: 100M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-04-08T02:10:58+00:00
utc-time: Monday, 08-Apr-24 02:10:58 UTC
server-time: 2024-04-08T02:10:56+00:00 wp-database

extension: mysqli
server_version: 10.11.7-MariaDB-1:10.11.7+maria~ubu2204
client_version: mysqlnd 8.2.17
max_allowed_packet: 16777216
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/wptest.statuscomputers.com.au/wp-content
WP_PLUGIN_DIR: /var/www/wptest.statuscomputers.com.au/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: true
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable