CSE Jason

Hello @fernando1599 ,

At the moment, we don’t have a feature that automatically generates coupon codes for the customers / advocates. We also don’t display the coupon codes to the actual advocates themselves, but we do send out referral emails after their purchase(once the purchase is received by ReferralCandy) which contains their referral link. Once the referral link is clicked by the friend, the coupon code is displayed to them to be used on the store for their purchase.

Hey there @nicolagallazzi ,

Apologies for the delay on the response. Yes, we have support for WooCommerce subscriptions out of the box. Unfortunately, we do not have a demo site available for you to try. Please let me know if there is anything else you would like to know.

Hello @boswall ,

Apologies for the delay in response, and thank you for raising this. Our team is currently working on another update now, but we’ll include the fix for this issue on the next release.

Thanks again!

@javeedemvigo ,

It is possible to incorporate the changes on the actual plugin. Could you provide us more information re: the use case of skipping the orders from API? e.g. where are the orders coming from, what is the reason for not sending the orders with the meta key to ReferralCandy, etc. This is just to help us understand better, and provide a better experience once we do incorporate the feature.

Cheers,
Jason

Hey there,

We’ve replied to the concern via your support ticket, but for future reference:
You would need to edit the ReferralCandy plugin, and edit the file called includes/class-wc-referralcandy-integration.php.

On line 163, you will find the function called rc_submit_purchase, you need to replace the contents with the following snippet:

public function rc_submit_purchase($order_id) {
    $wc_order = new WC_Order($order_id);
    $meta_key = 'change_this_to_meta_key';
    $meta_value = $wc_order->get_meta($meta_key, true, 'view');
    if ($meta_value == 'skip_if_meta_value_is_equal_to_this') {
        return;
    } else {
        $rc_order = new RC_Order($order_id, $this);
        $rc_order->submit_purchase();    
    }
}

Please make sure to modify the $meta_key value, and skip_if_meta_value_is_equal_to_this to the actual values that you would be using. If you have any more questions, you can continue the discussion with Tomas. Cheers!

hey there @carcanha

thank you for contacting us and raising this. we’ve received a support ticket as well for this issue. could you try using this unreleased update in the meantime?
https://github.com/ReferralCandy/woocommerce-referralcandy/tree/jasonn/update-logging-function

if this fixes your issue, i’ll publish the update to the store. ??

Hey Ryan,

This is Jason, an Engineer from ReferralCandy. I apologize for the late response to this query. Unfortunately, we have not fully integrated with subscription plugins at the moment, but to answer your question, you could set up your campaign to provide a custom reward which will then notify you once an advocate is eligible for one, once you receive the notification, you would need to manually process the reward — in this case, extending the WC Subscription, for this to be possible. ??