Hi guys, thanks so much for the input so far. Regarding the site, there are no plugins and no ability to add any either because the sidebar lacks that tab.It could be that there is restricted access to the site and I need to contact the host but I have so far failed to get any response out of them. After several phone calls and emails I did receive an automated reply from them informing me that the request was deemed ‘low priority’. Until the host responds or engages with the client I can’t access the cpanel either.
Any further suggestions would be most welcome.
