jayeshprajapat

Hi?@rik0399 ,

We have not received a response from you. We are closing this ticket for now.

If you have any further inquiries, please feel free to contact us through our support form in the plugin or on our website

Thanks,
miniOrange Team

Hi @titelala ,

Thank you for your detailed feedback.

We will definitely make these strings translatable in our next release.

Please let us know if you have any other questions or suggestions regarding the plugin. You can contact us through the plugin support form or our website.

Thank you,
miniOrange Team

Hi?@arconsulting ,

We have not received a response from you. We are closing this ticket for now.

If you have any further inquiries, please feel free to contact us through our support form in the plugin or on our website

Thanks,
miniOrange Team

Hi?@amyritterbusch ,

We have not received your response yet. For now, we are closing this ticket.

If you still have any questions, please don’t hesitate to reach out to us through our support form in the plugin or on our website.

Thanks,
miniOrange Team

Hi?@smblackwll ,

We have not received your response yet. For now, we are closing this ticket.

If you still have any questions, please don’t hesitate to reach out to us through our support form in the plugin or on our website.

Thanks,
miniOrange Team

Hi @smblackwll,

Thank you for reaching out.

In this version of the plugin, we currently only support MasterStudy LMS. However, in our premium plans, we offer support for a wide range of other LMS, including Sensei LMS.

To provide you with the best proctoring solution for Sensei LMS, we kindly request that you reach out to us through our plugin support form or website. By contacting us through these channels, our team will be able to assist you further and offer the most suitable solution.

Thank you,
miniOrange Team

Hi @rik0399 ,

Thank you for reaching out.

Affiliate link hijack prevention is not available in the current version of our plugin.

To find a suitable solution and address your concern, we kindly ask you to reach out to us through either the plugin support form or our website. Our support team will be able to assist you further and provide you with options to prevent affiliate link hijacking.

Thank you,
miniOrange Team

Hi @arconsulting ,

Thank you for reaching out.

It’s possible that a firewall or security settings might be interfering with the plugin’s functionality. To better understand the situation, could you please let us know if you are using any firewall or if there are any specific security measures in place that could potentially block the API calls from a plugin?

To assist you further, we kindly request that you reach out to us through either the plugin support form or our website. By doing so, we will be able to investigate the exact issue and offer you the most appropriate assistance.

Thank you,
miniOrange Team

Hello @amyritterbusch,

We apologize for the delay in getting back to you. We appreciate your patience.

After investigating the issue you raised, we have identified the cause and are working on a solution. The fix will be included in the upcoming release of our plugin.

To ensure you receive the updated plugin as soon as it becomes available, we kindly request that you reach out to us through our plugin support form or visit our website. By contacting us through these channels, our team will be able to provide you with the necessary information and assist you in obtaining the updated version.

Thank you,
miniOrange Team

• This reply was modified 1 year, 5 months ago by jayeshprajapat.
• This reply was modified 1 year, 5 months ago by jayeshprajapat.

Hi?Dave,

We have not received your response yet. For now, we are closing this ticket.

If you still have any questions, please don’t hesitate to reach out to us through our support form in the plugin or on our website.

Thanks,
miniOrange Team

• This reply was modified 1 year, 6 months ago by jayeshprajapat.

Hi Dave,

Thank you for reaching out to us.

To translate the plugin, you can follow these steps:
1. Locate the .pot file in the /lang folder.
2. Translate the messages in the .pot file.
3. Use any translation plugin to assist you. We recommend Loco Translate.

We have an article that provides detailed instructions on how to translate the plugin. Please refer to it for further guidance. Translate Password Policy Manager

If you have any further questions, please feel free to raise a query through the support form in the plugin or on our website.

Thank you,
miniOrange Team

Hello @boekel,

Thank you for sharing the screenshot.?

However, it appears that the plugin displayed in the screenshot is not the Limit Login Attempts by miniOrange.

To get assistance with the correct plugin, I suggest contacting the support team of that particular plugin. They will be able to provide you with the necessary help and guidance.

Thank you,
miniOrange Team

Hi @boekel,

Thank you for reaching out to us.

Could you please let us know if you are referring to the success/failed message shown after the settings are saved?

Please provide us a screenshot of the screen if possible. You can reach out to us through our support form in the plugin or on our?website.

Thank you,
miniOrange Team

Hello?@jolantamichailova ,

We have not received your response yet. For now, we are closing this ticket.

If you are still facing this issue, please don’t hesitate to reach out to us through our support form in the plugin or on our website.

Thanks,
miniOrange Team

Hello @jolantamichailova,

Thank you for getting in touch with us.

To address the issue you are experiencing, we recommend checking if there are any conflicts between the plugin and other plugins or themes installed on your website. To do this, you can try disabling all other plugins and switching to a default WordPress theme to see if the issue persists.

If the problem persists, please raise a support ticket either from the plugin or from the website, and we will be glad to provide you with further assistance.

Thank you,
miniOrange Team