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  • JBREC_IT

    (@jbrec_it)

    @anyone that can answer:

    Newbie question, when updating the plugin will it delete the stored redirects already in place? Or can I just update and that’s it?

    Rob W: I did test by uploading to the media library and it does upload with no issues……I am so lost as to why it does not work on my side. I also tested with different browsers (I mention this in case I forgot to mention earlier) and does not work, I get same error.

    At this point, we are going to have to bite the bullet and enter any new redirects manually. I got a hunch though that the error is something in the code of the plugin files (in my case, in the Upload functions or similar). I rather spent hours entering the redirects manually than reviewing code that isn’t mine. Thanks for your help in any case Rob W and everyone else!

    Thank you Rob W but I am still getting the same error, “No items were imported” at the top of the options page after I click on Upload. Like I said in the previous comment, I don’t think it is uploading at all. BTW, I also tried to upload a .htaccess version but still same message. :S

    Question:
    If I were to uninstall this plugin and reinstall a different version of it (2.4.1 or 2.4.0 for example), will it delete all the redirects? I ask because I do not want to uninstall and reinstall and then find out that I can’t upload anything at all. I would be completely SOL since we have over 300 redirects and it would be a very tedious process to re-enter them manually.

    We currently have version 2.4.2 but the import does not seem to work even after making the change Stephdotnet suggested. I already spent over 1hr trying different variations of the CSV file. e.g:
    oldURL,newURL(http included)
    oldURL,newURL(http not included)
    etc.

    I also saved the CSV under different formats as well with no luck.

    After choosing the CSV file, I click on Upload, then it seems like it will upload but right after about 3secs, I get a message saying, “No items were imported”.

    The file may not even be uploading and I might have a totally different issue here because I tested with a different CSV file(larger in size) and after about 3 secs again, it gives me the same “No items were imported”. It seems like it is not uploading at all or the upload function is broken.

    What am I doing wrong? Anyone else experiencing same issue?

Viewing 4 replies - 1 through 4 (of 4 total)