jdubindustries

Just a followup, migrating to a LAMP sever solved my issue.

• This reply was modified 8 years, 6 months ago by jdubindustries.

I am migrating to a LAMP server in the next couple days and will report back when it’s done. Thanks contributing!

I enabled BACS as payment, and YES, getting the same error message! Good thinking.

Thanks for looking. I tried to setup a test gateway but having some administrative challenges with Intuit. Will post here when it’s done.

Mine could be related to being on a Windows server and I can not upgrade my PHP or MySQL to the recommended version but doubtful, this was working when it was setup 2 weeks ago.

The URL is: https://www.uncleskeeters.com/pay-your-bill-online/start/

System Status:
### WordPress Environment ###

Home URL: https://www.uncleskeeters.com
Site URL: https://www.uncleskeeters.com
WC Version: 2.6.4
Log Directory Writable: ?
WP Version: 4.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Microsoft-IIS/7.0
PHP Version: ? 5.4.16 – We recommend a minimum PHP version of 5.6. See: How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.30.0
OpenSSL/0.9.8y

SUHOSIN Installed: –
MySQL Version: ? 5.0.96 – We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.4
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist – Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to \”Downloads\” and download the \”Binary / gzip\” file next to \”GeoLite Country\”

### Active Plugins (13) ###

Any Mobile Theme Switcher Pro: by Dinesh Karki – 2.0
Collapse-O-Matic: by twinpictures
baden03 – 1.7.3

Lightbox Plus Colorbox: by Dan Zappone – 2.7
Search Regex: by John Godley – 1.4.16
Simple 301 Redirects: by Scott Nellé – 1.07
Toolset Types: by OnTheGoSystems – 2.1
WooCommerce Checkout Add-Ons: by WooThemes / SkyVerge – 1.8.2
WooCommerce Intuit QBMS Gateway: by WooThemes / SkyVerge – 1.10.1
WooCommerce Name Your Price: by Kathy Darling – 2.4.1
WooCommerce: by WooThemes – 2.6.4
WooCommerce Helper: by WooCommerce – 1.7.0
Yoast SEO: by Team Yoast – 3.4.2
WP-Optimize: by Ruhani Rabin – 1.9.1

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #1048 – /shop/
Cart: #1049 – /cart/
Checkout: #1050 – /checkout/
My Account: #1051 – /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Uncle Skeeter
Version: 1.4
Author URL:
Child Theme: ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ? Not Declared

### Templates ###

Overrides: –

### Intuit QBMS ###

Environment: Production
Tokenization Enabled: –
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I’m having an identical issue with the same WordPress and Woocommerce versions listed by the OP. I have verified that there is no caching on my server and that the log directory is writable.

Thanks again for the support. Great plugin you have! Will definitely be posting positive feedback!

Yes, that makes sense as the downloads are protected. I guess that answers my question, can not track protected Woocommerce downloads with the SlimStat plugin. Thank you!

@lpstenu: Thanks for all your help. It does appear to be theme related. Elegant Themes provided a fix and all seems to be working now.

No. All I was doing was playing with different images in the media manager trying to find dimensions/look that worked aesthetically. I’ve only installed one plugin and did that long before this happened. No new widgets. Tried disabling the plugin with no change.

Coincidentally, you’ve responded to my post 4 times and that’s 4 more times than the staff at Elegant Themes have responded to my post on their forums. I really appreciate your attention.

Inside the theme: includes/featured.php this code controls the background color

$arr[$i][“color”] = isset( $et_mycuisine_settings[‘et_fs_bgcolor’] ) ? $et_mycuisine_settings[‘et_fs_bgcolor’] : ‘452917’;

I changed the hexidecimel color at the end of this line. The color changed, the slider was still working. I restored the original file. Tried compressing the file, uncompressed then restored again. No difference. This is the only line of code I touched within the theme. I touched no path settings anywhere.

I know this may not sound believable but this is what happened.

I’ve tried both paths in the meta field and neither will work. What’s really confounding is that this was working fine before. I have no idea what I could have changed that broke it. The only source code I’ve changed so far was a background color in the feature.php file drives the slideshow. Tried restoring that file and it still doesn’t work.

The theme is MyCuisine from Elegant Themes.

That is the file path that is used in the theme to generate the slider image. It’s a custom field called “Thumbnail”. For some reason, the path gets rewritten. I’m not aware of changing file path settings at all. Where may I be able to check and fix this?

Thank you for responding.