jeannerrr

Hi @webtoffee,

The hard refresh seemed to do the trick! Thank you!

I didn’t make any adjustments to my CDN (I don’t know how to do that), so I’m glad I didn’t have to go that route.

Thanks!
JR

Hi,

I’m having the same issue.

Version 1.8.9 is installed on my live site and when it’s enabled, it causes my page to appear completely white/blank. But when I disable the plugin, everything comes back. I did notice in Chrome, a little icon of an eye with a line through it appears. And it says that cookies were blocked. Not sure if this is related to why mine and misar’s websites are not displaying correctly.

My site is https://www.pacmin.com/

Thanks in advance!

JR

• This reply was modified 4 years, 7 months ago by jeannerrr.

It’s still not disappearing for me. I also just realized I’ve been using “private mode” and “incognito” mode on my browser. Do you think this could have an effect?

I had changed the Cookie Law settings to auto-hide if user scrolls and auto-hide after 5 seconds to work around the bar not closing after hitting accept. I took off these settings and tried again and the bar did not close in private mode. I tried opening a normal browser. The bar doesn’t go away on click… but it did disappear after awhile. So I’m not sure if it’s really fixed or not.

I’ll submit a ticket through your support desk as requested.

Thanks!
JR

Hi @webtoffee,

I’m using SG Optimizer for my cache plugin and our website is: https://www.pacmin.com.

I have other plugins installed too so I’m listing out the ones that might affect caching just in case.
JCH Optimize
reSmush.it Image Optimizer

Thanks!
JR

I’m having the same issue on the iPhone and on the desktop. When I click “accept” the bar doesn’t disappear. I’m using a cache plugin and have tried clearing it.

Do you know what’s happening?

Thanks!
JR

@lordliverpool

I wasn’t even able to access /wp-admin! My host was finally about to figure it out after 2 weeks of calling and emailing every day! Here was their explanation/solution in case it helps out others.

That error generally indicates the InnoDB has failed and would require an InnoDB recovery.

It seems that the issue with MySQL is a symptom of the VPS exhausting all available memory. MySQL was able to start but there was not enough memory for INNODB. I was not able to determine what was using all of the memory. I had to restart the VPS in order to get anything to load. Once rebooted whatever was consuming the memory of course stopped and things were working as they should. You may want to consider upgrading the memory on your VPS if this continue to happen.

hi,

I’m getting the same “Unknown storage engine ‘InnoDB'” error message too. I’ve tried to contact my web host to restore my website to a previous backup (so basically to a week before this issue started happening) and they have not been responsive. They keep telling me they don’t have a backup so they can’t restore it.

I tried calling back to speak to a different person and they are suggesting that there is something wrong with my wp-config file. Where would I even start to find out if the database names/passwords are correct?

Do you have any advice to fix it myself? The problem is, I don’t know any backend things about troubleshooting a website. It’s one of the reasons I’m using WordPress (it’s supposed to be very user friendly!).

Thanks in advance!