jeffersonpowers

Hi Daniel —

Removing the three lines of code from class-job.php fixes the problem.

However, this is not a viable long-term solution, since that file will be replaced every time the plugin is updated, and It’s not going to be practical for users to have to re-edit the file every time the plugin updates.

Is it possible to make whatever those lines of code are for, an option that can be turned off?

Can you please give an estimate on how long it will take to fix this problem permanently? Thanks!

EDIT: Please note that my post refers to the original problem reported at the top of this thread (I am the original poster). Thanks!

The page for the plugin is still there when I look at it:

https://www.ads-software.com/plugins/backwpup/

Maybe it was just a temporary error?

In any case, it looks like there is a new version of the plugin (3.2.5) but I can’t tell from the changelog whether it fixes this issue or not.

I’m sorry, I don’t know what this means: “Now there will be a header x-backwpup… send and checked if that header comes back. is a reverse proxy active?”

I tried updating the plugin on a different WordPress website hosted with a different hosting company, and this is the error message I get:

Missing or not expected HTTP response headers:
date: Fri, 19 Feb 2016 17:14:09 GMT
server: Apache/2.2.31
allow: GET, POST, PUT
cache-control: no-store, no-cache, must-revalidate
expires: Sat, 26 Jul 1997 05:00:00 GMT
pragma: no-cache
set-cookie: (code deleted); path=/
connection: close
content-type: text/html; charset=UTF-8

(Note that there was a string of letters & numbers after “set cookie” above, which I deleted in case it is a security risk).

So now I’m seeing the same issue across three websites hosted with two different hosting companies. These are all standard WordPress installs.

I’m sorry, I don’t know what that means. Can you please clarify what you’re asking?

The Genesis themes I’ve seen this issue on are Executive Pro and Outreach Pro.

I’ve also seen it on a few Elegant Themes: Evolution and Chameleon.

Additionally, I’m seeing the same issue on TwentyThirteen and Weaver II. On TwentyTwelve, the BackWPUp roles are lumped in with the main WordPress roles, but I still have the separate dropdown menu for BackWpUp.

On Genesis sites, the main User screen that lists all the users will say:
Role: Adiminstrator
BackWPUp Role: Administrator

On Elegant Themes sites, it will say:
Role: Administrator
BackWpUp Role: AdministratorBackWPup Admin

Note that this is happening on a lot of different websites across different hosting companies. All are up to date with the most recent versions of WordPress and BackWpUp.

I just noticed that the most recent security release for WordPress (4.3.1) addresses “a potential privilege escalation,” and this issue started happening after updating WordPress. Could that be the cause?

I’m seeing this same issue on Genesis themes now.

UPDATE: this problem appears to be specific to themes by Elegant Themes – the plugin is behaving normally with other themes.

I know it’s very difficult to troubleshoot theme-specific problems (especially with paid themes) but can you think of anything that might be causing this?

The separate dropdown for the BackWPUp roles is no longer there.

All the BackWPUp roles have been added to the main WordPress role dropdown.

How do I do that? Or is that something I neef to ask the hosting company to do?

The host says loopback connections are allowed. Is there anything else it could be?

I’ve narrowed this down a bit: so far it only seems to be happening with websites hosted on Canvas Host.

I installed Jetpack on a different website hosted with a different hosting company, but with the same two security plugins (Wordfence and BulletProof Security), and I was able to connect with no problems at all, so I’m sure the issue is with the hosting company. Thanks for your help.

I appear to have figured it out. Page content in TwentyTwelve is displayed via content-page.php (seems obvious when you think about it), so it looks like that’s the file I need to edit in order to get the author and date info to appear.

I think adding the missing attributes is the direction I am headed with this. This programmer’s solution seems like it is just sweeping the problem under the rug in order to get the Google Analytics alerts to stop appearing, rather than doing anything to actually improve the SEO.

Thanks for your help with this, I appreciate it.

Sorry, I should have mentioned: the site is using a child theme of Twenty Twelve.

I think I’ve kind of figured out what the second bit of code is for: it drops the “hentry” class so Google doesn’t look for author or date information there (please correct me if I’m wrong about that).

I find the first bit completely baffling – does anyone know what the point of that would be?