Jegstudio

hi @juanitaw ,

please try this. go to your admin panel > gutenverse > setting > template. and click save. let me know if its work.

Thank you

hi @alihosseini20368 I don’t think icon fit for this need. you can upload image for that case.

Thank you

hi New_WP, may i know which model section do you mean?

hi romanatondl, may I know what is the problem? is there any white screen happening on your site? or is there any error log we can see so we understand more about the issue?

if the issue is on your contact form, upgrade your PHP version fix the issue. you can follow other issue right here : https://www.ads-software.com/support/topic/critical-error-on-this-website-28/

if you are using child themes, and it causing white screen. we also notice and will release update to fix this issue very soon.

but if you having a different kind of problem, please let us know.

Thank you

hi @baxter89, option for background color doesn’t available for device change. but you can work around it, by using background image and set to repeat background.

Thank you

hi @kienph i try to add shortcode too right here: https://imgur.com/a/xsU2qOA
and its works perfectly. the header is still on top. try to use shortcode block instead of HTML block. if the themes add the script on header, it should be fine because our themes doesn’t modify wp_head behavior.

unfortunately, we only will provide support right here for now. We are still in the development stage, so we also lack people who dedicatedly work on support. even if you contact us directly, we still will answer the question once a day.

Thank you

hi @kienph , i notice that the header goes to the bottom of the page. is that you mean about header disappearing?

hi fakihaaltaf, i see your question on gutenverse support. its better to keep the conversation right there.

Thank you

hi kienph, can you give us an example of the issue? your live site will be helpful for us to see your issue.

also do you enable gutenverse plugin with the themes? if yes, than please send your question to appropriate support forum. you can send your question right here: https://www.ads-software.com/support/plugin/gutenverse/

Thank you

hi fakihaaltaf, your logo cannot go any bigger because of height of your menu. you can increase size of your menu if you want your menu get bigger.

which excerpt do you mean?

btw your question related to gutenverse plugin, so please send your question to this support forum instead. https://www.ads-software.com/support/plugin/gutenverse/

Thank you

hi fakihaaltaf, can i see your website?

hi marissainnergem, it’s not really related to the themes. It’s a server issue so you will need to contact your hosting about this issue.

Thank you

Hi @djvangelis55 thank you for taking the time to share your experience using Gutenverse Plugin.

Hi @danellesmit thank you for taking time to share your experience using Gutenverse Plugin.

hi suzzyq458, I’m sorry if you find using this plugin a bit complicated. but from your support question, your review more reflecting your experience with FSE instead of the plugin. And yes FSE is very new. it’s still flagged as beta, and lot more to be fixed. it’s very normal if people going to be confused.

In the future, we will create a video (on youtube) to explain in detail about FSE. hopefully, it will help people to understand FSE better.

Thank you