jehosophat

Hi
Many respondents here feel that gutenberg is not desirable.

@clorith states ‘…The ones that are outraged and screaming the loudest on here are a minority of users.’

Let’s get some direct, irrefutable evidence! Let’s put a poll into the next release of WordPress. The poll would appear as soon as the user logs in the first time after updating this release, and would ask thumbs up or down on gutenberg. The info would go back to wp.org .

And we could display the ongoing voting realtime on a wp.org page.

@mike,
In your blog post (above), you’ve stated

In 2.4+ this was made more strict in that the response must be valid JSON.

This seems to be the crux of the matter. While requiring a valid JSON response is reasonable and proper, some 3rd party authors are not keeping up, as you’ve noted.

To defuse this issue, could you not offer an alternative ‘detuned’ file which would return to the less strict regime?

Even if this would require the customers experiencing this issue to hack the core, it would temporarily solve the issue, giving them time to focus on prompting the 3rd party authors to catch up.

@kettlekabin –

You just signed up and posted this review.

You never asked any questions on the support forum about how to accomplish your goals.

There are tens of shipping plugins offered by a variety of vendors easily found on google, one of which would surely give you what you need – possibly even free.

@robsaway –

You’ve just created this ID yesterday.

There are no requests for “help and support” here…

Hi,
(1) contact your Host, see if they have backups prior to your install of woo. Have them put up the backups, if the date of the backups is appropriate.

(2) sounds like you’ve run into a module conflict, by the sound of it with your theme.

(3) best practice is to take lots of backups (code and db), and also to create a staging or test site. There you can install a copy of your production site, and happily play. If a plugin install goes south in your staging site, your production environment is unaffected. You can wipe the slate clean anytime and install a fresh copy of your production site.

There’s a couple of things you could have done to help yourself with your upgrade issues ( https://www.ads-software.com/support/topic/attribute-dissapear?replies=2 ), which seem to have prompted this review…

(1) “I upgraded from 2.2.8 to 2.3.7” ==> sounds like you applied the update in a single bash, and rolling the updates forward might have been a better option with that many updates in between. Then you would have been able to detect your issue “attributes that I have assigned products have disappeared” .

(2) in the future, you might use a staging site, in concert with many backups. That way, you can apply updates in an environment you can destroy at need if there’s a problem. And issues aren’t 4-alarm fires, but an annoyance instead.

(3) www.ads-software.com support help is from just us folks, woo doesn’t hang around here much. rather they are on their own their own support channel.

At the risk of giving this review oxygen, feel the need to address the multiple inequities piled into a couple of sentences.

(1) Support for the product is HERE. Instinct’s support has always been pay/for paid plugins only.

(2) You have opened no threads regarding the issues that your testing uncovered. Had you done so, you would have received the following suggestions:
(a) shipping issues due to conflict with theme
(b) shipping issues due to conflict with other plugin(s).
(c) Paypal setup issues
….

Expecting a plugin of this complexity to immediately work without issue in your established universe is somewhat problematic.

@vervelover –

(1) Passwords and Logins are controlled entirely by WordPress, not Woo

(2a) “Official plugins are really expensive…” – value is in the eye of the beholder, and at the same time this does not relate to the free product, which this review theoretically reflects

(2b) “Official plugins … lack basic features” – what features are you looking for???? How does it matter whether the Pay plugins by Woo satisfy your needs, or you need to go to plugins by the greater WooSphere<<

I’m using the free plugin, but the single product category has always been a pro option in my version…. you can downgrade your version by deleting the current one, and going to the developers tag and retrieving and installing the version you want. also, wordpress never self-updates a plugin, it’s only done through user action

Mihai did not suggest that you don’t use the Personalize plugin. Rather, Mihai’s comment indicated that the issue is caused by your Personalize plugin. It’s not something the WPEC folk should fix. It’s the Personalize plugin author’s issue. You might want to contact them.

Hmmm…. So let’s have a discussion:

(1) on what should be a core function in a free ecommerce plugin, and what would validly be an extension.

(2) another part of the issue is the expense of extensions – what would you consider fair pricing for an extension/or extensions as a group?

(3) and finally, how does Woo fit into the general free/freemium marketplace
a. for functionality
b. for free core functions
c. for extension cost

So the nub of the issue is:

My argument is that the extensions are overpriced

and

I would have rated the plugin 4/5 if it wasn’t for the extensions.

This is a forum for the FREE version of the plugin. You have not assessed the FREE plugin fairly by your own words. Rather, you have chosen to spank WOO for the expense of extensions which are not immediately relevant to the purpose of this forum.

@tamdog,
You’ve not posted to the wp support channel here regarding this – how is the community to help? ‘Does not work’ is not very descriptive…

On a general note, imho it is highly unlikely that that Woo is at fault regarding IE. It is much more likely to be due to your theme…

Hmmmm….. Let’s look at the crux of the matter

these extensions are hidden costs and are extortionate in my opinion

What can one reasonably expect from a free plugin?? Is it reasonable to expect that you’ll be able to build whatever you want for free? And if, heaven forefend, you do stretch to buying an extension, it better be cheap….

How can you reasonably expect an excellent ecommerce package to be developed, maintained and extended without income? Is it reasonable to expect to build an online shop for free, or at least really cheap?

Your main gripe seems to be that “basic additional features” are expensive.

What is a a “basic additional feature”?

A basic feature implies it is one which is included in the free package. An additional feature is an extension.

You seem to feel that since you assess the $129 extension as “basic”, it’s way too expensive.

By all means, all customers should review the costs for necessary additional extensions. But is it unreasonable to expect to invest some $$ in a theme and some extensions??

In my opinion, not unreasonable at all.

Dude,
not exactly the best way to ask for help, by dissing the product with a bad review… the fact that your site and woo don’t play well together may be equally attributable to your plugin config or theme… check the woo settings page for flags, activate a default theme, deactivate all plugins except woo, retest…