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  • Thread Starter jenlowen

    (@jenlowen)

    Hi Richard,

    Yes, I just managed to fix it last night after a lot of trial and error! The hint that something might be “breaking” the javascript was really helpful. My site also had a broken menu for mobile devices, which I think had the same root cause.

    I tested uninstalling plugins on my local development and found the culprit! Once that particular plugin was unistalled, both the testimonials and my mobile menu were working again. As a detail for others, the plugin was “Black Studio TinyMCE Widget”, which I find surprising because it has a large number of active installs. Perhaps it was interacting with something else in my setup.

    Thanks again for the help, Richard!

    Thread Starter jenlowen

    (@jenlowen)

    Hi Richard,

    Thanks for your response! The setting that I had changed was in the widget GUI and was labeled “Slideshow Options: Testimonials Per Slide”. Does that change the number of testimonials that are shown simultaneously? I only want one at a time, but I was playing with this to see if the plugin was able to make the corresponding changes on my site, and it didn’t seem to. I have “Filter Testimonials: Count” set to “-1”.

    I did a quick check of my page after turning on WP_DEBUG and I didn’t see any javascript errors. The only issues were with my theme using a deprecated constructor. I didn’t see anything obviously wrong when I used “inspect” on chrome. However, although I am an avid programmer, I’m quite new to wordpress and web programming, so I can easily be missing something. I am using a child theme, so I also switched back to the main Interface theme on my local development version on my computer, just to check. I experienced the same issues when not using my child theme.

    If you don’t mind taking a look, my site is: owentutoring.com. The homepage uses “Easy Testimonials Cycle” near the bottom of the page. The other pages, such as “owentutoring.com/services/”, contain the widget in the right sidebar. If there is a problem with javascript errors, then I can follow-up with the theme developer.

    Thank you, I really appreciate your help!

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