jepg45

Thank you. fixed

Issue resolved by installing yet another plug in to fix this.

Unfortunately it is not as easy as saying because Singapore is a city state it shouldn’t require a city input because sites like Printful require a city field to be entered otherwise orders are not fulfilled.

Anyway I’ve found a work around with a plug in to fix this issue

Country where the own/city field is being presented as optional is Singapore (If I chose Australia the field becomes mandatory).

What is causing this switch?

I have a number of plug ins on my site, do you want a list of them all?? Surely this issue is a woocommerce issue rather than anything else?

There is some logic saying if “Singapore “X country is selected then Y filed becomes optional”

How do we override this?

`
### WordPress Environment ###

WordPress address (URL): https://singaporefootballclub.com
Site address (URL): https://singaporefootballclub.com
WC Version: 7.9.0
REST API Version: ? 7.9.0
WC Blocks Version: ? 10.4.6
Action Scheduler Version: ? 3.6.1
Log Directory Writable: ?
WP Version: ? 6.2.2 - There is a newer version of WordPress available (6.3)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 516 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 8.2.1
OpenSSL/1.1.1u

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.9.0
WC Database Prefix: wpe7_
Total Database Size: 92.46MB
Database Data Size: 85.84MB
Database Index Size: 6.62MB
wpe7_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
wpe7_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpe7_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpe7_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpe7_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_actionscheduler_actions: Data: 0.45MB + Index: 0.59MB + Engine InnoDB
wpe7_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_actionscheduler_logs: Data: 1.44MB + Index: 0.41MB + Engine InnoDB
wpe7_aryo_activity_log: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpe7_catfolders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_catfolders_posts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpe7_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpe7_comments: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpe7_eg_grids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_eg_item_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_eg_item_skins: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
wpe7_eg_navigation_skins: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
wpe7_e_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wpe7_e_notes_users_relations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wpe7_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpe7_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_forms_to_zapier: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wpe7_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpe7_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpe7_mgmlp_folders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_options: Data: 13.25MB + Index: 0.24MB + Engine MyISAM
wpe7_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpe7_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_postmeta: Data: 18.23MB + Index: 1.22MB + Engine MyISAM
wpe7_posts: Data: 12.56MB + Index: 0.36MB + Engine MyISAM
wpe7_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpe7_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpe7_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpe7_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_sliders: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_slides: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpe7_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpe7_term_relationships: Data: 0.04MB + Index: 0.08MB + Engine MyISAM
wpe7_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpe7_usermeta: Data: 0.17MB + Index: 0.03MB + Engine MyISAM
wpe7_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpe7_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpe7_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpe7_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpe7_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpe7_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpe7_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wpe7_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wfblockediplog: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpe7_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpe7_wfconfig: Data: 3.27MB + Index: 0.00MB + Engine InnoDB
wpe7_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wffilemods: Data: 19.55MB + Index: 0.00MB + Engine InnoDB
wpe7_wfhits: Data: 1.02MB + Index: 0.19MB + Engine InnoDB
wpe7_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wfissues: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wpe7_wfknownfilelist: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
wpe7_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wflogins: Data: 0.20MB + Index: 0.06MB + Engine InnoDB
wpe7_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wpe7_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpe7_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpe7_wfstatus: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
wpe7_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpforms_entries: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
wpe7_wpforms_entry_fields: Data: 0.11MB + Index: 0.17MB + Engine InnoDB
wpe7_wpforms_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpe7_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wpe7_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpe7_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpgdprc_access_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpgdprc_consents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpgdprc_delete_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpgdprc_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpe7_wpsp_notifications: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_wpsp_transactions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpe7_wpstg_queue: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wpe7_yoast_indexable: Data: 0.31MB + Index: 0.13MB + Engine InnoDB
wpe7_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpe7_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpe7_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpe7_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 785
cpt_layouts: 19
custom_css: 3
customize_changeset: 5
elementor_font: 1
elementor_library: 46
elementor-hf: 1
mgmlp_media_folder: 57
nav_menu_item: 52
oembed_cache: 1
page: 44
post: 51
product: 55
product_variation: 288
revision: 1602
shop_order: 14
shortcoder: 5
sp_calendar: 13
sp_column: 8
sp_directory: 1
sp_event: 89
sp_list: 5
sp_metric: 2
sp_outcome: 3
sp_performance: 5
sp_player: 104
sp_result: 3
sp_staff: 2
sp_statistic: 1
sp_table: 4
sp_team: 50
sp_tournament: 1
wp_global_styles: 1
wp_navigation: 1
wpforms: 7

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (32) ###

Activity Log: by Activity Log Team – 2.8.7
Astra Pro: by Brainstorm Force – 4.1.6
Starter Templates: by Brainstorm Force – 3.3.0
CatFolders Lite - WP Media Folders: by CatFolders – 2.2
Code Snippets: by Code Snippets Pro – 3.4.2
Elementor Pro: by Elementor.com – 3.15.0
Elementor: by Elementor.com – 3.15.1
Embed Google Photos album: by [email protected] – 2.1.9
Essential Addons for Elementor - Pro: by WPDeveloper – 5.4.3
Essential Addons for Elementor: by WPDeveloper – 5.8.5
Google Listings and Ads: by WooCommerce – 2.5.2
Site Kit by Google: by Google – 1.106.0
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.15

Health Check & Troubleshooting: by The www.ads-software.com community – 1.7.0
HitPay Payment Gateway: by <a>HitPay Payment Solutions Pte Ltd</a> – 4.0.2
Jetpack: by Automattic – 12.4
LiteSpeed Cache: by LiteSpeed Technologies – 5.5.1
Printful Integration for WooCommerce: by Printful – 2.2.2
Really Simple SSL: by Really Simple Plugins – 7.0.7
Redirection: by John Godley – 5.3.10
Social Icons Widget & Block by WPZOOM: by WPZOOM – 4.2.14
SportsPress Pro: by ThemeBoy – 2.7.17
Use Any Font: by Dnesscarkey – 6.3.01
WooCommerce Payments: by Automattic – 6.2.2
WooCommerce PayPal Payments: by WooCommerce – 2.2.0
WooCommerce: by Automattic – 7.9.0
ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.6.6
Wordfence Security: by Wordfence – 7.10.3
Yoast SEO: by Team Yoast – 20.13
WP Mail SMTP: by WP Mail SMTP – 3.8.2
WP STAGING PRO - Backup Duplicator & Migration: by WP-STAGING – 5.0.0
WPForms: by WPForms – 1.8.2.3

### Inactive Plugins (0) ###


### Must Use Plugins (3) ###

Elementor Scheme_Color and Scheme_Typography Class Issue: by  –
Health Check Troubleshooting Mode: by  – 1.8.0
WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: SGD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: ? Page not set
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #7253 - /checkout/
My account: #7254 - /my-account/
Terms and conditions: #6833 - /refund_returns/

### Theme ###

Name: Astra
Version: 4.1.7
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: –
Shop country code: SG
WooCommerce currency supported: ?
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-08-09 04:55:10 +08:00
Options: ?
Notes: 105
Onboarding: completed

### WooCommerce Payments ###

Version: 6.2.2
Connected to WPCOM: Yes
Blog ID: 218346210
Account ID: acct_1N1MIwC4g22OMO9T

### Action Scheduler ###

Canceled: 1
Oldest: 2023-07-21 11:43:05 +0800
Newest: 2023-07-21 11:43:05 +0800

Complete: 1,104
Oldest: 2023-07-09 13:46:02 +0800
Newest: 2023-08-09 07:02:00 +0800

Failed: 172
Oldest: 2022-11-28 12:46:35 +0800
Newest: 2023-07-28 08:13:24 +0800

Pending: 7
Oldest: 2023-08-09 15:27:24 +0800
Newest: 2023-08-14 18:47:33 +0800


### Status report information ###

Generated at: 2023-08-09 07:03:42 +08:00
`

I’m having same issue. It started after i did a fresh install of woocommerce

Have tried re installing printful and woocommerce and everything works fine apart from adding products from printful to woocommerce store.

I contacted hostgator and they told me nothing is blocking woocommerce

• This reply was modified 1 year, 6 months ago by jepg45.

It’s ok I have worked it out

Have tried Rookie and Twenty Twenty-two and the two player lists gallery images are still different sizes