Jera Nirodha Simpson

That login for is definitely working for me and appears to be working for other users as well.

For peace of mind, I have also double checked your personal account and can confirm everything is still fully operational and all of your websites are still listed there.

There is one bug that I am currently working on that will cause your email address to clear on a failed validation, but this should only occur if your email address or password is incorrect.

Can you please try resetting your password at the link below and see if that resolves your login problems.
https://app.maek.it/forgot

Hey,

There shouldn’t be any problems with the login process, everything is working correctly from our end.

Are you getting an error message when you try to login?
If you can, a screenshot of the issue would really help us debug the problem.

Kind Regards,

Jeramy Simpson

• This reply was modified 7 years, 3 months ago by Jera Nirodha Simpson.

Hey ??

WP Remote and it’s API is definitely here to stay.
While it is now integrated into maekit, it will continue to be supported and improved into the foreseeable future.

I will be dedicating some time to improving the backup feature in the next couple of weeks, with plans to open up support for dropbox, aws, ftp and private managed storage.

If you have any issues or further questions please feel free email me at [email protected]

Please be aware that we are also taking feature requests on our github repo.

Kind Regards,

Jeramy Simpson
CTO | maek.it

Hey there,

If you log back into WP Remote you should be able to see the update notification when clicking on your sites.

Let me know if you have any more issues ??

There should be a feedback link at the top right of the page when you’re logged in.
Once you click this link, it should open up a conversation dialog on the page.

Please be aware that I have just resolved a large amount of connection related issues; which was most likely causing your problem.

If you’re still experiencing an issue, please let us know.

Kind Regards,

Jeramy-Nirodha Simpson

Hey there,

We are currently working on resolving these issues.
At this stage our best fix is to re-login to WP Remote, which I believe fixes the problem temporarily.

Have you sent a support request via our ticketing system?
If not, please send through a small message referencing this post so I can look into your problem directly.

Kind Regards,

Jeramy Simpson

Thank you Philip, that was exactly what I was trying to say.
I should have said “due to the lack of our response”.

I hope this clears up any confusion.

Hey there,

I have responded to your message on the original thread.

As mentioned in the other post, it is best if we continue this conversation inside our support portal. This allows us to properly respond to your request and debug the issue as it will be linked to your WP Remote account.

I hope this clears up any confusion you may have had.

Kind Regards,

Jeramy Simpson

• This reply was modified 7 years, 6 months ago by Jera Nirodha Simpson.

Hey,

I apologize if you misunderstood my message in any way.
As I mentioned in my original message I am more than happy to open an investigation for you. The only reason we closed the issue is because we suspected you may have moved on, due to the lack of response.

Before we can continue our investigation, we will need a little more information from you. The best way to receive this information and help us debug the problem is if you send us a query using the “Feedback” link on our website. The button is located near the “Manage Sites” button on the front page of the app.

In your message, please take time to put as much information about your issue and server environment as possible. We will also need the name of the website where the issue is occurring.

Once we have this information I will be able to assist you further.

Kind Regards,

Jeramy Simpson

Hey,

I apologize for the large delay in responding to your support request.
Due to the age of this support request I am now closing this issue.

If you are still having an issue, please let me know and I can open an investigation for you.

Kind Regards,

Jeramy Simpson

Hey,

The function that uses this deprecated feature is only used in certain server environments where mysqldump is unavailable and would only affect mysql backups.

We have a github issue open for this problem, which I will be addressing shortly.
See this page for updates: https://github.com/MyWorkAus/WP-Remote-WordPress-Plugin/issues/161

Kind Regards,

Jeramy Simpson

Hey,

I apologize for the large delay in responding to your support request.
Due to the age of this support request I am now closing this issue.

If you are still having an issue, please let me know and I can open an investigation for you.

Kind Regards,

Jeramy Simpson

Hey,

I apologize for the large delay in responding to your support request.
Due to the age of this request I am closing this issue.

If you are still interested in investigating this issue, please let me know.

Kind Regards,

Jeramy Simpson

Hi Andy,

Due to the age of this support request I am closing this issue.

I suspect that this issue was probably a temporary problem and was most likely resolved a long time ago.

If you have any further problems or questions please let me know.

Kind Regards,

Jeramy Simpson

Hey,

I apologize for the lack of response to your message.

While the project had been inactive for the past few years, it was for the most part, very functional.

Our team is currently taking over development of the plugin and have already begun on integrating new features for website management.

I suspect that you may have already moved to another service by now but we hope that our upcoming features might interest you enough to return.

Kind Regards,

Jeramy Simpson