Jan is correct and I decline to give admin access to my website to an unverified person on the internet. If this admin permission issue cannot be resolved through a forum discussion, then I will simply deactivate the plug in and search for a another service. I still hope to seek a resolution to this simple problem, or at least I thought it was going to be a simple issue when I first posted the topic. Please follow up with any other ways that I can provide you with the tools necessary to resolve the permissions issues, short of giving you access to my back end.