Jes

Hi @intersysx,

Thanks for reaching out.

I can see that the requests for event data when navigating to your calendar returns 401 (Unauthorized) → https://share.zight.com/geuKrlgd

Do you have any server security or plugins that are active on your site? If yes, kindly temporarily disable them and test the calendar navigation again and see if that resolves the issue.

I would suggest reading through our article about conflict test as well, as this might also help you diagnose and solve the problem.

Please keep us on the loop on how it goes.

Hi @epicmedia

I appreciate your taking the time to do the initial troubleshooting here, let’s work our way to figure out what triggers this unexpected behavior.

During the conflict test, the only active plugin is Event Tickets? If no, kindly try this one to make sure that nothing blocks the communication between your server and PayPal.

Next question, does your server have an active security module/plugins or firewall? If yes, would you mind temporarily disabling and seeing if that helps? You can try to reach out to your server admin to verify this. It might be some problems with the REST API as well.

Just to double-check, I tried, but I was unable to replicate the issue → https://share.zight.com/Z4u9zXmA

Please let us know how it goes, and looking forward to helping you solve this.

Hi @sno543

Thanks for reaching out.

The end date plays a role in our calendar plugin. I suggest creating a recurring event which ends like 10?years and set the “end” option to never.

As for the second question, you could try embedding a calendar and set the “date” parameter to the event’s date, for example ?[tribe_events view="month" date="2024-09-02"]

I hope this helps, and let me know if you have any other questions or follow-ups.

Hi @florismk

Thanks for reaching out.

I have checked your calendar page and I see the events are showing in both January and September → https://share.zight.com/QwuJQmbn. I am just curious if I am missing something here? Have you proceeded with the migration? You could also try to re-install the plugins and see if that helps as well.

Also, I haven’t found caching or script errors during the test, so I guess it maybe a good idea to disable this option WP-ADMIN → Events → Settings → Enable the Month View Cache if it’s turned on at the moment.

Please keep me on the loop on how it goes.

Hi @dansequivive

This is a valid question, let me go back to the team and share this. I will get back to you once I know more.

Hi @leonardcraft

The team has responded, and they have mentioned that this issue was resolved in last week’s release (see Fixes). Would you mind updating your copy of The Events Calendar and circling back to me if it resolves the issue?

Hey @arjanbrons

That’s a good find there. It might be an issue with the sticky post. Please keep us on the loop on how it goes.

Hey @leonardcraft

I could confirm the same scenario in the event category page on my end. Let me check the team regarding this and will get back to you once I know more.

Hi @trojanaslan

Just to confirm, does this tab come from the Elementor widget? Here’s the preview of the affected element.

<ul id="uscr-events-tabs" class="nav nav-tabs" role="tablist"><li class="nav-item" role="tab"><a href="#tab-spring-2024" id="spring-2024-tab" class="nav-link" aria-controls="tab-spring-2024" rel="nofollow">Spring 2024</a></li>...
</ul>

Would you mind sharing a screenshot of what this looks like in the backend/editor?

Hi @christophemaylie

Thanks for reaching out. I noticed that when the navigation is clicked on your calendar, the requests returns 401 → https://share.zight.com/5zuoDog4. Do you have any security plugins installed and active on your site? If yes, kindly temporarily disable them and see if that helps with the issue.

Please keep us on the loop on how it goes.

Hi @jjbte

Thanks for sharing that information, let me ask the team about it and will let you know once I have feedback from them.

Hi there,

Thanks for reaching out.

Have you tried removing the “”or “”? and trying it again? I have confirmed that the sample CSV file works when previewing the import → https://share.zight.com/WnuWwKe9

You might want to check this online validator for CSV files to make sure that everything is composed properly.

Please let us know how it goes.

Hi there,

Thanks for reaching out.

For starters, let’s check if cleaning out the transients of your site helps us resolve this issue. You might want to check this plugin for it. I suggest working on this on a staging server first, as this might affect your main site and if there are any complications while doing it – it’s better to catch them there.

Please keep us on the loop on how it goes.

Hi there,

Thanks for reaching out.

First, if there no upcoming events (i.e., no events or only past events published), the Events archive page loads. However, there is a “Subscribe to calendar” button that appears beneath the event listings. When clicked, a dropdown menu is supposed to appear. The dropdown menu does not appear when I have the Author Personal Blog theme activated. It does appear if I switch to the Twenty Twenty-Four theme. There is a similar issue with the “Add to calendar” button that appears beneath a single event.

You can either play around with the dropdown’s element ul.tribe-events-c-subscribe-dropdown__list z-index value, where you will find more information about it in this article. Or move the subscribe button before the list view. You can start by checking out this file wp-content\plugins\the-events-calendar\src\views\v2\list.php and copy/paste it to ?[your-theme]/tribe/events/v2/list.php. Then on its content, you need to move this line:74 right before line:55
<?php $this->template( ‘components/ical-link’ ); ?>

Second, if there are any upcoming events, the Events archive page will not load at all when the Author Personal Blog theme is active and I get a “PHP Fatal error: Allowed memory size of 134217728 bytes exhausted … ” error. I tried increasing the memory limit to 256M and above, but then the archive page would still not load and I got a “PHP Fatal error: Maximum execution time of 30 seconds exceeded …” error. I also tried increasing the execution time to 180s, but the error persists. Again, this does not happen if I switch to the Twenty Twenty-Four theme.

Just curious if you have tried disabling the non-calendar plugins and see if this memory exhaustion issue still persists? Let’s just make sure that this isn’t triggered by conflict based on these lines of errors, which points to the WordPress core files.

PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/user/public_html/sandbox/wpsite/wp-includes/plugin.php on line 173PHP 7.4.33: PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/user/public_html/sandbox/wpsite/wp-includes/class-wp-hook.php on line 323PHP 7.4.33: PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/user/public_html/sandbox/wpsite/wp-includes/class-wp-hook.php on line 323

Please let us know how it goes, and looking forward to helping you solve this.

Hi there,

Thanks for reaching out.

As a result, as soon as you’re on the Single event details page, there is no way to come back to the site. In your demo it looks fine, that’s why I installed your plugin, but in reality it’s not and the site settings are getting lost.

I understand and this is a valid point, but I would like to note here that our demo site only uses mainly our calendar and tickets plugins, alongside their add-ons. None of any other plugins or custom theme installed. But no worries, we will help you with this.

Back to the issue, I am just curious if you can add the Event Calendar Link widget on The Events Calendar – Starter template → https://share.zight.com/o0uAkB11. This element will show the “All Events” Link on the single event page.

As for the template not reflecting on the single event pages, if you have any caching plugins or services, it might be worth a shot to temporarily disable or flush its content as well → Caching with The Events Calendar. You might want to consider running a conflict test to see if that helps. There may be a theme functionality or some plugin that triggers this behavior.

Please keep us on the loop on how it goes.