jessewf

Hi Thom,

I think I found the issue. What appears to be happening is I’m hitting a folder and/or file limit. If I delete several folders in my directory, the page works as expected even with recursive=”on”. I don’t seem to have the same folder/file limit with directories=”on”, though.

Is there anyway I can increase the folder/file limit so I can use all of my directory content and still use recursive=”on”? Please advise.

Regards,
Jesse

Hi Thom,

I’ve been troubleshooting a bit more and I have found that if I remove recursive=”on” or replace it with directories=”on” the page works as expected.

Do you have any idea why using recursive=”on” is now breaking my page and how I might fix it? Please advise.

Thanks,
Jesse

I also experimented with deactivating any plugin that was updated around the time that the page began failing. It had no effect.

I checked the error_log and didn’t find any PHP errors.

Hi Thom,

I’m sorry to bug you but I could really use your help. As I mentioned earlier, the page that incorporates File Away just stopped working and no longer lists our downloadable PDFs. It does work for me when I’m logged into WordPress, but anyone who is logged out receives a “This page isn’t working” in Chrome and “Hmmm…can’t reach this page” in MS Edge.

Nothing has recently changed. SSL has been in place for several years. No new plugins. No configuration changes.

Any idea why a browser can no longer connect to the page when someone is logged out of WordPress, but can when logged in? Please advise.

Regards,
Jesse

Thank you for your very quick response and suggestion. It helped me fix the issue!

Thanks again.

Hi again,

I seem to have fixed the issue with another plugin called “SSL Insecure Content Fixer”.

Do you have another solution that doesn’t require the use of another plugin? Please advise.

Regards,
Jesse

Hi again,

I forgot to include a sample address: https://23.229.159.207/library/.

Again, works great in standard https://23.229.159.207/library/, but not so good in HTTPS.

Any help would be greatly appreciated.

Thanks!

IE8 did display the tabs when I made the 2014 theme active and disabled all of the other plugins.

I isolated the conflicting plugin and it’s Ubermenu 3. Do you have any advice how to resolve the conflict between Tabby Tabs and Ubermenu3?

Any help would be greatly appreciated.

Regards,
Jesse

I also tried activating the 2014 theme and the tabs still did not show in IE8.

Any ideas?

Thank you for your help.

Regards,
Jesse

Hi,

I’m using a 2014 child theme and the tabs work great in modern browsers. They do not show in IE8.

The URL to my dev site is https://23.229.159.207/home/.

Any suggestions?

Hello:

I’m having the same issue with IE8 on Windows XP — no tabs are showing.

They display correctly on WP theme 2014 and all of the other modern browsers.

I deactivated all of the other plugins and the tabs still don’t show on IE8.

Any other thoughts on what it could be?

Regards,
Jesse