jfsears

I did get through with NetSol- actually web.com. There was an easy fix involving the database which I was unfamiliar with. Here’s my rewrite of what their help page should actually say:
How to Edit/Redirect Pointer:

Log in to Network Solutions Account Manager and log in to your website’s WordPress.

Change the WordPress and Site URLs:
1. In your WordPress Dashboard, go to General – Settings
2. Change the WordPress URL and Site URL to your top level domain name
From “example.com/wordpress1” to “example.com”. You’ll receive a Page error 404. Don’t worry, just temporary.
then,

In NetSol Account Manager:
A. Redirect your domain name.
2. Click My Hosting Packages
3. Click on the Assign/Edit Your Domain icon
4. Find the domain name you wish to change the directory for.
4. To the right of the domain click Edit.
5. Use the drop down to the right of the domain to point to your WordPress? directory ht:access wordpress1 (domainname.com/wordpress1)
6. If adding a new directory, select Add Directory not listed and click Select.
7. Type the name of the new directory after htdocs / click Select.
8. Next, review and confirm your settings and click Continue.
9. You will get a confirmation page, verifying that your domain name has been redirected. There will be a warning message, just ignore that in this case.

B. Change the urls in the database:

1. Find the Database Manager section on the Account Management page – click to select.
1.a Find the name of the database that corresponds to your domain. Select the radio button and click the button Admin
A new tab will appear with mySQL PHP.
2. Click on top level folder on left side sidebar (it will be a string of numbers) – A folder directory will appear.
3. Select the WP_options folder
4. The folder contents will show on the main window of the application
5. Find the site URL line, click on Edit
6. The window changes to a text editor – remove “wordpress1” from URL string
7. Scroll to bottom and hit “go”button
8. Repeat steps 5,6,7 for the Home URL

Back to your WordPress Dashboard to change the Permalinks
1. In Settings, go to Permalink settings and edit to remove “wordpress1” from any permalinks already saved.
2. Click Save Changes

That’s it, just wait for the database to update overnight in most cases.

Thanks, NetSol live chat just directs me to www.ads-software.com. No one is home at Net Sol chat these days. I may have to call and be put on hold for hours if I can’t figure this out. Thank you anyway for your response.