Jhimross Olinares

Hi @neon1978 ,

I believe you were referring to this: https://share.getcloudapp.com/d5uDqkG1 right?

I tried, and it is really not show when you scroll. https://share.getcloudapp.com/yAu9NRpg

Solution: Check your theme settings / header settings, and look for a setting like scroll behavior or fixed header, maybe you can also enable that to your top heading.

Watch this. https://share.getcloudapp.com/Wnu6vneR

There is really a scroll behavior, maybe that’s from your theme or plugin or maybe a customization added by your developer.

Hi @rentap71,

I tried replicating the issue but on my website it is still showing the posts. See this:- https://share.getcloudapp.com/L1uvAl0o

I am using the latest version of WordPress (v.6.3).

Perhaps, this was just caused by a conflict from of your plugins. Or maybe from your theme.

Try to deactivate your plugins one by one to isolate what’s causing the issue. You can also switch to WordPress default theme to test if your theme is the culprit.

You can also use Tools > Site Health or this debugging plugin Health Check & Troubleshooting – WordPress plugin to further investigate.

Let me know how it goes and if this works. ??

Hi @y2japa

I’ve tested your menu, and it looks like it is not working even on desktop. Watch this:- https://share.getcloudapp.com/o0uJdl2j

As you can also in the video, there is a jQuery error. Try to isolate the issue by doing the following:

1. Try to deactivate plugins one by one to check if there is a conflict.
2. Try switching to a default WordPress theme.
3. You can also use debugging plugin like Health Check and Troubleshooting.
4. Make sure that your WordPress, plugins, and themes are up to date.
   
   

Let me know how it goes. I hope this helps.

Hi @nios

It appears that your website has been compromised by a malicious script that is creating .htaccess files in multiple folders. This script seems to be attempting to control access to your site and manipulate its behavior.

To address this situation, here are the steps you should take:

1. Isolate and Secure – Immediately take your website offline or restrict access to prevent further damage. You may want to temporarily disable your website while you work on resolving this issue.
2. Scan and Clean – Perform a thorough scan of your website’s files and database to identify any malicious files or code. You can use security plugins or tools to assist with this process.
3. Change Passwords – Change the passwords for all accounts associated with your website, including FTP, hosting control panel, and content management system (CMS) admin accounts.
4. Update Software – Ensure that your CMS, plugins, themes, and any other software are up to date. Vulnerabilities in outdated software can be exploited by attackers.
5. Review Server Logs – Check your server logs to identify any unusual activity or patterns that might reveal how the attacker gained access. This information could be useful in preventing future attacks.
6. Implement Security Measures– Enhance the security of your website by installing a reputable security plugin or solution. Consider using a web application firewall (WAF) like WordFence to help prevent unauthorized access and attacks.
7. Backup and Restore – If you have clean backups of your website, restore it from a point before the compromise occurred. Ensure that the backups themselves are not infected.
8. Seek Professional Help – If you’re unsure about any of the steps or if the situation seems beyond your expertise, consider hiring a professional security expert or your hosting provider’s support team to assist you.
   
   

I hope this helps.

Hi @hasanazizul thank you for your prompt reply. I appreciate it.

Hi @chatingtou

For clarification, do you mean that you want to add the cart in WordPress default widget or something else?

We do have a help article that might help. Please see the following:

https://orderable.com/docs/how-to-customize-the-pull-out-drawer/

https://orderable.com/docs/how-to-include-an-add-to-cart-button-on-any-page/

https://orderable.com/docs/floating-cart-icon-position/

I hope this helps. Thanks!

Thank you this information is very helpful

Thank you!

Hi Milind,

Thank you! Good idea.

Hi @aamu

I checked your post here:- https://search.google.com/test/rich-results/result?id=w2GflSHI_9DY8s65LyV0Gw and no issue.

If you recently submitted your Sitemap to Google. Give Google 1-2 days to re-index and crawl your website.

Hi @jmarc4312

Try adding a width in your CSS like this. Watch this video:- https://share.getcloudapp.com/lludlrNl

#branding img {
height: auto;
width: 400px;
}

I hope it helps.

Hi @manutheblacker

By default, since our plugin is a WooCommerce extension, the first things that it checks is the WooCommerce plugin itself. Changing the directory name will really affect the functionality and dependencies of the plugin.

But thank you, and we really appreciate your suggestion, and I’ll send this to our development team.

Please let me know if you have anything else we can help you with.

Hi @reedk55

You can try basic troubleshooting:

1. Deactivate third party plugin
2. Switch to default themes
3. Try to re-install WordPress core
4. Check if you meet WP minimum requirements. https://www.ads-software.com/about/requirements
4. Update your PHP version.

Hi @kelogs

That could be from one of your plugins or theme. Try switching to default theme or deactivate any other third-party plugins to test.

Since you already done it, check if you also have third-party scripts added on your site.

Hi @jeoesska

I tried replicating the issue on my website, but I can’t replicate it.

You might want to check this with your hosting provider as this might be a server limitation, restrictions, security/permission or similar.

I am sure your hosting provider can help you with this.