Jhimross Olinares

Hi @toldorn

I recommend contacting the developer of the plugin, as their plugin might not be compatible with the PHP 7.4 anymore, and they might want to release a patch for that.

Hi @nussyshop1

For this, if you can access your server files either using CPanel or FTP, try to enable debug https://www.ads-software.com/support/article/debugging-in-wordpress/ to check what’s causing the fatal error.

If you are not that highly technical person, I recommend contacting your hosting provider to help you recover your WordPress site.

Hi @liviabo

I checked your author section and comment box, are you referring to this:- https://share.getcloudapp.com/X6uQBXPX ?

If so, it appears that this is hard-coded that way in your theme template. Check your post template in your theme, and try to change it to the way you want.

You can also use translation plugin, and change the specific strings.

For the strings that cannot be translated, you might to check this with your theme developer, as they might need to check if those texts are translatable or in the .PO file to translate as well.

Hi @foxleytom,

Try deactivating plugins one by one to isolate if there is a plugin causing the issue.
Try switching to a default WordPress theme, to check if maybe the issue was coming from your theme.

Hi @brammavusport,

Do you mean that you build a new website in a new hosting? If so, perhaps, your domain are still pointing to your old hosting provider.

You might want to check this with your hosting provider, and ask them to check your DNS settings.

Hi Heide123,

I checked your website link, and it appears that the issue was caused by deprecated scripts from your plugin, The Events Calendar.

If you can access your WordPress Dashboard, try disabling The Events Calendar. Or update it to the latest version.

If you can’t access your WordPress Dashboard, try accessing your server files either using Cpanel or FTP go to /wp-content/plugins and rename the the-events-caledar directory, to disable it manually. So that you can access your WordPress Dashboard again.

Thereafter, try re-installing the plugin. Or contact the plugin support if you need further assistance.

Hi Kikegaona,

Is this the Laurits theme, which is a premium theme? If so, I recommend contacting the developer of the theme, as they might need to review and have a look, why some strings are not translatable.

Hi Jacob,

Are you still experiencing this issue? I tried replicating the issue, but it is not happening anymore.

Could you please ensure that you are also using the latest version of our plugin.

Let us know how it goes, and if you need further assistance.

Hi Janke,

Thank you for your feedback. We do appreciate it.

The feature that you were looking for is already in our roadmap:- https://my.orderable.com/roadmap/select-dates-by-calendar-view

I checked, and you already added your vote for this, rest assured that you’ll receive an email whenever there is an update for that feature.

To also explain how we managed feature requests. Feature requests go straight into a strategy board where they will be reviewed by the management team. We take certain factors into account when deciding which features to build and which to remain pending. This includes:

– How many people have requested the feature
– How many people will benefit from the feature
– The cost: benefit ratio (is it a lot of work for little end-user reward, or the opposite?)
– Our current workload (where does the feature request sit in terms of priority with other requested features and bug fixes).

Rest assured that we try to deliver as many updates and new features as possible, but it’s simply not possible to build everything. We promise that every feature request is logged, will be subject to review and we will endeavor to improve our software as best we can over time.

Thank you for understanding. If there is anything else we can help you with, just let us know.

Best regards,
Jhim

Hi @jacobwonder

Thank you for the update.

It appears that I cannot replicate the issue you are experiencing on my test site.

We have released a new version for Orderable (Free) and for Orderable Pro. Please ensure to update the plugin to the latest version and give it a try if this will resolve the issue on your website.

The issue seems to be isolated on your website. For this, I recommend ruling out if there is any conflict. Try deactivating some of your plugins, or switch themes to test for any conflict. If you have any caching plugin, try to clear or temporarily disable the cache.

Lastly, check if there is any error in the console, and you can also send a screen recording, so we can better understand what’s happening on your end.

Let us know how it goes, and if you need further assistance.

Best regards,
Jhim

Hi Jacobwonder,

Thank you for your question.

The Lead time and preorder days are both influenced by your “service hours/days”.

For your use case, if your service hours/days are only open during Saturday, your customer could still select the Saturday for delivery/pickup anytime of the week. Watch this example:- https://share.getcloudapp.com/4guZZd46

Furthermore, let me give you an example for your question requiring 1 day lead time and your store only operates 1 day every week. Today is Thursday, If I set the operation day only Thursday and If I add 1 day lead time, my customer will not be able to select date for pickup/delivery anymore “Today”. The next available date they can choose is on Thursday next week. Watch this:- https://share.getcloudapp.com/6quEE6XE

If I set the Lead Time to 0, they will be able to select delivery/pickup today. Watch this:- https://share.getcloudapp.com/6quEE61n

I hope this answers your questions, and it helps. Let me know if you have anything else I can help you with.

Best regards,
Jhim

Hello,

Can you please share the error message showing on your end?

Since you are also installing it in local, check if your local server meet WordPress requirements here:- https://www.ads-software.com/about/requirements/

Hi Emibhog,

Awesome! Glad that is works now.

Hi grammelot,

Cool! Happy to help ??

Hi grammelot,

You can try this Custom CSS:

/*** change price color and font size ***/
.woocommerce div.product span.price {
    color: #0047ff;
    font-size: 1.25em;
}

/*** to center the price **/
.woocommerce-variation-price {
    margin-left: 30%;
    margin-right: 30%;
    margin-bottom: 20px;
}

This is how it will look like:- https://share.getcloudapp.com/z8uk14wv

Of course, please feel free to change it according to what you desire.