Jhonny Pirela

Hi @puntodlux,

Thanks for sharing your configuration with us, I should tell you that invoice renumbering requires the Number Tools extension, which is only available for paying customers.

That said, I would like to ask you to write to us at [email protected], as www.ads-software.com does not allow us to answer pre-sales questions or offer premium support for our paid plugins in these forums.

@puntodlux,

Could you show us a screenshot of the current configuration you have in: WooCommerce > PDF Invoices > Document tab? You can host the image here.

Let me know!

Hi @reparateurweb,

Since we haven’t heard back from you in the last two weeks, we’re assuming you solved this issue, so I’ll go ahead and mark this ticket as Resolved.

Feel free to reply to this topic is you still need help with this, or open a new topic if you have any other questions!

Hi @dicrivero,

Since we haven’t heard back from you in the last two weeks, we’re assuming you solved this issue, so I’ll go ahead and mark this ticket as Resolved.

Feel free to reply to this topic is you still need help with this, or open a new topic if you have any other questions!

Hi @goldenagemedia,

We have released a new version PDF Invoices & Packing Slips for WooCommerce 3.2.5 which fixes the issue, can you upgrade?

Let me know if this works for you.

Hi @hitec4ever,

We have released a new version PDF Invoices & Packing Slips for WooCommerce 3.2.5 which fixes the issue, can you upgrade?

Let me know if this works for you.

Hi @michaelgut,

We have an article in our Docs related with this topic: Creating a custom PDF template.

Please note that Creating a custom PDF template are beyond of free support. That said, if you have a license for either Professional or Premium Templates, please write us at [email protected], and we’ll do our best to help you.

Hi @hitec4ever,

Thank you for the report!

We are aware of the problem. We already added it to our roadmap, and it should be fixed in the next release. A temporary solution should be to uncheck all WooCommerce booking emails in the “Attach to” option.

We’ll let you know as soon as we publish the fix ??

Hi @goldenagemedia,

Thank you for the report!

We are aware of the problem. We already added it to our roadmap, and it should be fixed in the next release. A temporary solution should be to uncheck all WooCommerce booking emails in the ‘Attach to’ option.

We’ll let you know as soon as we publish the fix ??

Hi @goldenagemedia,

Are you using the last release of our plugin? Currently, it’s 3.2.4

Hi @damnsharp,

I’ve been looking at your case and I think you might want to enable invoice creation from the front end:

This can be enabled in WooCommerce > PDF Invoices > Documents > Invoice > Allow invoice download from My Account

Hi @reparateurweb,

I have already answered this question, you can see it here. With that said, I’ll close this ticket and we can continue in the other open thread.

Hi @vsplven,

Try enabling the Extended currency symbol support option under WooCommerce > PDF Invoices > General tab.

Let me know if it works!

Hi @dicrivero,

Please go to WooCommerce > PDF Invoices > Status tab, and check the Reinstall fonts button. Then, try to open an invoice and check if it looks good.

Let me know if it worked!

Hi @reparateurweb,

Please go to WooCommerce > PDF Invoices > Status tab, and check the Reinstall fonts button. Then, try to open an invoice and check if it looks good.

Let me know if it worked!