Jerry

I didn’t use Twenty Nineteen or other WordPress themes as I didn’t see any option for the header image upload. I was able to upload the logo though with cropping.

But I am facing this issue mainly when I am cropping my image for the header. I tried other themes where I faced this issue. My plugins were also deactivated.

Oh yes! Missed that option. Thanks again!

Regarding the issue with cropping images, it still persists. I deactivated all the plugins and tried cropping on three different themes but I get the same error message every time.

What shall I do next?

Thanks a lot Andrew! It worked. I am facing another issue now. When I scroll down the page, the header stays affixed on the screen with a reduced size and it becomes completely white with the logo in the middle.

I don’t want my header to be seen on top of the page when I scroll down. Any way to disable this?

Hi Andrew! Which test are you talking about?

I assume it was using the Media Library from the main WordPress menu. I did try to crop my image from there as well but now I get this error:

https://drive.google.com/open?id=1qTxOLSHWIi0LeNzcxHWTRwTA4lAQyTqN

Got it! So this theme is by Puro whereas the other one is by Themify. Sorry for the mixup!

Yes, I am adding the image via the Customizer. The image that I want as my header is already added in the media library. So I don’t need to add it again. It’s just that when I upload it as a header image I want it to be cropped which is when I get this error. Is there any way around this?

I tried to add it as a header image without cropping as well but now I get a very small image in the header. I have also uploaded my logo but it is nowhere to be seen on the header. I have added below a screenshot of the header area of my website which shows both the issues. Please help.

https://drive.google.com/open?id=1TYfJd0xQk8c7O0o-c8_14vqJ8BSHcyu3

The name of my website is framedventures.com. It is not public yet as I am still building the site.

PFB the screenshot of the error:

https://drive.google.com/open?id=1lc8ZhGj4RFcjlXOrezK31PwaYjNeIZZA

So even the demo websites shown on Themify’s Ultra page can only be imported using the paid version?

I got it. Thanks again!

Thanks! If I want to manually delete the pages imported from Neve, how do I do it? I don’t see any option.

The name of the website is framedventures.com. I don’t think you can access the site as it is not online yet since I am still working on my first post. Let me know what to do in this case.

It worked. Thank you so much!