Jignesh Patel

@dsawyers

I’m going to close this issue since we haven’t received any further reports from you. If you encounter any new issues, please feel free to open a new ticket.

Hello @dsawyers,

The issue has been identified and resolved in the latest release, version 9.0.9. When convenient, could you please update and let us know if you encounter any further issues?

Hello @dsawyers,

Thank you for reaching out and sharing the details.

I’ve begun troubleshooting based on the information you provided and will work to resolve this issue within the next few hours. I’ll keep you updated on the progress.

Hi @inklingsolutions,

There’s already an option to enable or disable advanced credit and debit card payments.

Here’s the screenshot: https://ibb.co/pWsmrYR

• This reply was modified 4 months, 4 weeks ago by Jignesh Patel.

Thanks for your nice message! We’re glad the latest version of the plugin is working well for you.If you have a moment, we’d love it if you could leave a review.

Hi @ianttt,

I’ve fixed the issue of the page being greyed out and constantly loading. A new version has been released.

Best regards

Hello @oscomsupport,

Thank you for the update! I’m glad to hear you’ve managed to hide the funding methods by selecting the credit and debit card options. If you need any further assistance or have any other questions, feel free to reach out!

Thanks and regards,
Jignesh Patel

• This reply was modified 4 months, 4 weeks ago by Jignesh Patel.

Hello @ianttt,

I’ve begun working on this issue and will provide feedback or a new release as soon as possible.

Thanks and regards,
Jignesh Patel

Hi Saga Nilsson,

I’m really sorry to hear about the issues you’re experiencing. I understand how frustrating it must be to see unexpected changes, especially with something as crucial as the checkout process.

It seems that your website is not using our plugin, which could be contributing to the problem. We certainly didn’t intend to cause any disruption, and I’d like to investigate this further to help resolve it as quickly as possible. Could you please provide more details about the plugin and any specific errors you’re encountering? This will help us find a solution for you and your friends.

Thank you for your patience, and I appreciate your understanding.

Best,
Jignesh Patel

Hello @oscomsupport,

Are you referring to this button? Link to Image. Please confirm or share a screenshot or video for better clarity, so we can begin working on a solution as soon as possible.

Thanks and regards,
Jignesh Kaila

• This reply was modified 5 months ago by Jignesh Patel.

Hello @oscomsupport,

Has this issue been resolved for you? The icon next to the payment option title on the checkout page using blocks should be working now. Please share your feedback.

Thank you,
Jignesh Patel

Hello @ianttt,

I’ve just updated the plugin. Could you please try updating on your end and let me know if you encounter any issues?

Thanks and regards,
Jignesh Patel

Hi @ianttt

The new release is now available. Could you please update the plugin and let me know once it’s done? I will then verify on your website to ensure everything is working smoothly without any issues.

Thanks & Regards,
Jignesh Patel

Hello @ianttt

Apologies for the back and forth. Sometimes issues are unique and can be caused by specific themes or conflicts with other plugins. After troubleshooting your website, I was able to identify the problem, and it has been resolved. A new release with the fix will be available in just a few minutes.

Thanks & Regards,
Jignesh Patel

Hello @ianttt,

Could you kindly share your website URL? I need to troubleshoot the issue directly on your site.

Thanks & regards,
Jignesh Patel