500 Internal Server Error After WP 4.3 Install (Divi 2.4.6.4)

Thanks for the heads up.

Are you just using the Free version and getting that issue? If you could look at your php error log and post the error message that would be great.

Spencer

I too am getting an “Internal Server Error” using latest Divi 2.6.4.4 when accessing either Divi > Theme Customizer (which includes Appearance > Customize) or Module Customizer. Also using latest WP 4.4.2 running PHP Version 5.3.29.

There is no error reported in any php logs. I checked throughout the root and sub dirs and found no error logs, but it could be the host doesn’t have them configured to appear. I’m requesting support now from the host to see if there’s something they can do.

Worse still, I can’t access any modules on any pages or posts. Whenever a module is selected for editing, a feedback icon hangs indefinitely. This means no content can be changed.

Here’s the site address: https://www.greenleafexpress.org/

Obviously, this is a show stopper. Any ideas?

This was fixed for me by removing Slider Revolution plugin. In haste I thought all plugins were disabled for testing, but Slider Rev was still activated.

I was running a slightly older version at 5.1.x. I think it’s up to 5.2.x now, but I didn’t try updating it to find out if a fix would be had.

cliffordhill,

Thanks for all the info. Let us know if the problem persists after having everything up to date.

Spencer