Yes, they responded they never promised to fix this bug, which they apparently did in email from Decemeber. They say it is a minor issue and they will fix it later after some other project, so we all knwo what that means = never or a year later if we super lucky. The thing is it is not a minor issue – it a serious bug that is damagign our business every day, damaging our social networks and we alraedy got warnign to be baned if we keep spamming with redundant posts. Very desperate situation. And we are a paying customer and they do not care at all. Or you know – they pretend they do with nice words from customer specialist but in reality, they do nothing.