jkwalz

Probably as a result of the update pushed out 12 hours ago?

Thanks! I just fired off the email.

Hmmm…maybe I am paid??

Here is the form:

https://www.jetbeads.com/order-request-form/

Here is the CSS from the Submit button so it is definitely WPForms:

div.wpforms-container-full .wpforms-form button[type=submit] {
}

Sorry, I am not a paid licence holder. I only brought this up because it is an obvious bug that would need to be addressed. I don’t know how many of your users have customers who send identically-named files as attachments to a form. Not many I bet. In fact I might be the first.

So customer C1 sends attaches a files called FMG_20191101 because it is a list of items they exported from another website. Then customer C2 attaches a list exported from the same place on the same day called the same thing – FMG_20191101 because that is how the files are named on export. C1 attaches the file just fine, but when C2 attaches the file (same name, different content) the plugin substitutes the file from C1 in error.

This is a problem with the plugin regardless of whether it is a paid licence or not. I hop you take the time to investigate.

Thanks –

Jason

Yep! That was the problem!

Ok, thanks.

Thanks – I will submit.

I hope they reply as quickly as you!! I’d hate to think that paying for the plugin = drastically slower support response time ??

Yes, I did get that figured out and I am able to get it to display on certain pages now, thanks.

When I go to add a “Site Logo” all there is is the placeholder image and no way to actually select an image. How would I go about selecting the correct logo image?

Also, if I wanted this header to appear in the middle of another page how would I do that? I know I need to set the condition for it to appear on that page but how do I specify where it is to appear amoung many other Elementor element?

I created a “Product Archive” template and I want that to appear as a block as well in any position and on any page.

• This reply was modified 5 years, 4 months ago by jkwalz.

Once I create an Elementor template, such as the Header Template, how do I then get it to show up in a page I am designing? When I add a new section, and click on the Templates icon, there is nothing there for “My Templates” even after I’ve created a header template. How do I get the header to appear on the pages I create? Or any other template and page.

It looks like the issue is with the default site header or footer and the way Elementor deals with it. If I switch the Layout to “Elementor Canvas” the problem goes away and I can see the editor screen in full color and detail. But then I need to manually add the header and footer back into the page.

Is there any way for the Elementor staff to look at what changes between those two setting and then try to find a solution?

I think I figured out how to get it created (it is different than in the video) but now I can’t figure out how to get this archive to appear anywhere other than as it’s own separate page. How do I embed it on a regular page?

I live how you put that. This is exactly what my fear was. The task is too difficult for Elementor to tackle. Too bad. You have no idea at all what causes this common problem? There are many posts about this exact same issue.

How would they do that?

I actually did just buy the Pro version.

The design side of the Elementor page is grayed out. I can still see what’s on the page and do work but it is all faded out. It is like the page just never fully loads. The loading progress bar at the top of the page never extends all the way to the right – it stops just short. I have deactivated all other plugins so it is not the result of a conflict with another plugin.

I am using the Shopkeeper theme. When I switch to 2015 theme the problem goes away. So it is definitely a conflict with the theme. I am really hoping that Elementor will take the time to resolve this!

Here is a screenshot of the upper right corner of the page where the Elementor edit screen never fully loads: https://photos.app.goo.gl/coT9y6G8APW7yQXr8

I was able to resolve this – I went back into cPanel and saw that php_value max_input_vars 3000 had reset so I used a basic text editor to re-save it and it stayed saved. So it looks like that actually was the issue and that it is now resolved.