Restore failed

  • Resolved bharti18

    (@bharti18)


    1 year, 3 months ago

    Hello,

    Suddenly, my woocommerce all product pages became 404 error. i tried to restore the site using this plugin, the restoring is getting failed. how should i restore it now?

    it showing the message like,”

    Your WordPress install has old folders from its state before you restored/migrated (technical information: these are suffixed with -old). You should press this button to delete them as soon as you have verified that the restoration worked. Delete old folders button.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    As the message suggests, you need to click on the “Delete old directories” button first before attempting to run the restoration process again. You should see this at the top portion of the your WordPress dashboard.

    Thanks,
    Bryle

    Thread Starter bharti18

    (@bharti18)

    But, it is live site, Wont it break full site? I don’t even have other backups.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It will only delete the old directories and should not affect any live files.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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