jmanalili

I guess I was being too familiar with Akeeba for Joomla that I just didn’t mind all the notes and warnings. ??

Nikolas, In the screenshot I posted at https://postimg.org/image/uwtthp6sz/, you will notice that the folder I selected was inside /public_html/ but it still showed a note saying “This Directory is outside of your site’s root”. That is why I decided to set it back to the default folder and test again. I tried this on two different websites with the same message. I thought at first that it might be a bug. But anyway, I will communicate with the host as you suggested.

Thank you once again for taking time to reply to this post.

It looks like the error is caused by the following:

1. It does not allow creating a backup folder outside of AKEEBABACKUPCORE.
I used the default folder instead. With joomla, it’s always been my habit of creating a separate folder for the backup files.

https://postimg.org/image/uwtthp6sz/

2. I add new cron job in webcron.org and set timeout=600
Not sure if I can set timeout in server’s cron settings. I’ll have to do some research on wget timeout format.

I tested this on both live domain and temp domain provided by hosting. I left for 30 mins and when I came back, ALAS, both frontend backup were successful.

Thanks Nikolas for responding. I actually didn’t know what error message to give as it didn’t show anything except the red “failed” text.
https://postimg.org/image/tvk5r8kix/

Content of log file:
WARNING: Do not copy and paste lines from this file!
You are supposed to ZIP and attach it in your support ticket.
If you fail to do so we may not be able to reply to your ticket in a timely manner.

— START OF RAW LOG —
— END OF RAW LOG —

I tested it on webcron and what shows is “Internal Server Error”
https://postimg.org/image/nshvxger7/

I can’t really say that it’s a server issue because all of our Joomla sites hosted on the same server work perfectly using the same “WGET” script for cron jobs.

And by the way, does it matter if the site still has a temporary url with something similar to this link.

https://xx.xxx.xxx.xxx/~temp/wp-content/plugins/akeebabackupcore/app/index.php?view=remote&key=somekey

I also tried running this under https://webcron.org/, it shows Internal Server Error. So I believe the error is in the script itself and not with the server.