jmarshane116

Oh, Hi, Denis!

Thank you for your input. I certainly don’t have a problem with you posting your results here. It will be interesting to learn about your findings.

Although I didn’t mean to imply that CleanTalk had any issues. When I identified what was happening, I just assumed that’s how your plugin worked, and that I needed to turn off the blocking of Custom Forms so they would complete and send the emails.

But if I may, I did notice that CleanTalk is blocking @gmail.com; @yahoo.com; and other email extensions that are actually valid. So I have to consistently go through the list and mark them all as “Not Spam” so it won’t treat them as such.

But other than that, I’ve not had any issues that I’ve noticed other than the Custom Forms issue that originally brought me here.

So, thanks again for your input, and for your very helpful plugin. I appreciate you offering to look into it. I look forward to hearing your feedback.

Kind Regards,

Jacquie …

Hi, Josh!

Thank you kindly for your reply. While I was waiting to hear back, I figured out what the problem was. Apparently, I had the “Custom Forms” option set in the “CleanTalk” plugin I use and it was blocking the form each time I tried to send it. Once I turned that option off, it worked fine … or at least it appears to be working fine right now.

So, I think I’m OK for now Josh. But again, thank you for your reply, and going forward, I will be sure to open a support ticket on your site.

Kind Regards,

Jacquie …

OK, hahaha, I’ll remember that wslade! And I certainly hope I don’t have the issue again…but yes, you are right…I’ll know what to do…give it a swift kick!

wslade…update

OK, mission complete, I have updated every plugin, and nothing went wrong, so I don’t know why this is happening. It seems the only fix when this happens is to switch to a different theme and deactivate all plugins. Seems so strange…Because after I went through all that, and reactivated and updated each plugin one-by-one, I didn’t have any issue, so all though things are back, I’m concerned I’ll have to keep doing this everytime Dashboard –> Updates has a number but no list…I’ll be watching this one…so weird!

Much thanks again wslade for weathering the storm with me til the end…hahaha! Have a great night!

wslade…update…

Thus far I have re-activated each plugin, and my Dashboard –> Updates still shows 13, and I can still see the list, and then I logged out completely to see if there was a problem there…and so far it’s still OK.

I am now going to update each plugin individually. I’ll do some from inside the Dashboard –> Updates list and some from inside the Dashboard –> Plugins –> Installed Plugins list to see if there is a difference.

Thanks wslade…I’ll post update when finished.

I truly appreciate your assistance, and your time. Thanks a million…

wslade…OK then, but once I find the troublesome plugin, do I try to update that one first, and see if it succeeds or not? Because it could succeed, and there be no data, thus putting me back to square one again…

Am I thinking this correctly?

wslade…Wow, this is really crazy. I just deactivated all plugins using Bulk feature, and I still have the Twenty-Fifteen theme active, and now I am seeing Dashboard –> Updates 13, and when I click on “Updates”, I can see the entire list of plugins that need to be updated.

So while I have the plugins showing in the list, should I now go back to my theme to see if I can still see the list when I click Dashboard –> Updates?

Because if I can, then it would seem that it’s one of the plugins that’s causing the problem, and hopefully by reactivating them one-by-one, and also reviewing the Dashboard –> Updates list at the same time, I can watch for any changes

Is this the best path to follow right now?

My apologies wslade. No, it’s not working correctly. Because right now, I haven’t deactivated the plugins yet, I have the Twenty-Fifteen theme active, and even though there is no number of plugins showing next to Dashboard –> UPdates, I know there are updates that need to be made. Because when I search out any plugin, and go to the website for that plugin, I realize that my version is far behind what the latest version of that plugin is. And this is because this problem has been happening for a while now, and my plugins have not been getting updated when the new versions come out, because they are not being listed in the Dashboard –> UPdates section. So while it showing me Dashboard –> Updates 12, when I click on the Updates link, it’s not showing me the list of the 12 plugins in that need updated, thus most of my plugins are out of date, because I don’t know which needs updated. I have to manually visit each plugins’ website to compare if I have the latest version, that’s how I know that my installed plugins are out of date.

And having to do this process consistently is way too time-consuming, and keeps my website at a greater risk.

So, the fact that the number ’12’ went away with the new theme, doesn’t mean it’s working, because it’s actually not, and I’m still in the same boat with knowing there are plugins that need updated, but not knowing which ones without out doing a manual search.

Also, I have not made any mods to any code.

Since trying a new theme didn’t make a difference, I will go back to my normal theme, and deactivate all plugins, and then start the reactivation.

Much thanks wslade…

I’ll post findings when done…

jmr…

laliz: Yes, I do have a backup of my site. Thank you.

wslade:

Thus far I have chosen the Twenty-Fifteen theme, and Dashboard –> Updates now shows nothing, and when I click on the Updates link, there still is nothing.

So now I’m going to deactivate the plugins, and start re-activating one at a time. But do I want to keep the Twenty-Fifteen theme active while reactivating? Or do I want to reactivate with the actual theme I’m using active?

Thanks much!

Hi Zylai!

Yes, all of the plugins are in the WP Directory except maybe 3 of them, and two of those come with the theme I am using.

Kind Regards,

Jacquie…

Hi wslade…

OK, that’s great, I’ll give that a try, and maybe I’ll do it prior to deactivating the plugins…as it’s a much faster test.

And yes, I’m open to try other methods before tearing it all down again…argh! I will let you know what happens…

Much thanks again…

Hi wslade!

Thank you for your reply. I have done all that you’ve suggested and unfortunately to no avail. The Status was OK for everything, and I ignored the two messages “The storage engine for the table doesn’t support repair”. I went back into my wp control panel and Dashboard –> Updates still shows 12, and when I click on the Updates link to view them, there still are no.

I’m gonna try deactivating every single plugin in my Installed Plugins list, and re-activate them one-by-one to see if one of the plugins is causing this. If I find nothing, then I’ll probably have to re-install WP, but this time, instead of using the install button, try doing the install manually I’ll have to research how to do this, but from what I’ve researched thus far, it’s always best to do it this way, as the Quick Install has quirks.

And since this only started happening when WP Automatic updates started.

Thanks so much for your assistance, and if there is anything else that I can try, please let me know, I’d be happy to give it a shot.

Kind Regards,

Jacquie…

Thank you Jeroen! I appreciate your time and support. I will post it there.

Have a wonderful day!

Kind Regards,

Jacquie…

Thanks so much for your detailed reply! It’s very much appreciated! Unfortunately, I am not that savvy when it comes to playing with php, and my class hasn’t begun yet. So I deactivated the plugin on the site that had the issue for now, but will revisit once I have a better understanding of how to manipulate the code.

A million thanks to your team for doing the in depth research…it’s not often I get these kinds of replies, so thanks so much!

Kind Regards,

Jacquie…

Thanks wenetwork! I concur, as I just deactivated the captcha plugin and logging in was fine again. That’s unfortunate because captcha works well and is really popular with website owners…any other suggestions while I too search for others? I’ll also check with the captcha supporters for assistance as well…