jmblack88

Hello again. I have received a reply from Redsys plugin support with this answer:
The final price is calculated by the backoffice (woocommerce), the redsys plugin does not have the ability to modify the amount.
Thank you very much.
Regards,

They don’t tell me anything else, right now I don’t know how to proceed because if one payment option does work correctly and the other doesn’t, I don’t know what could be wrong, honestly. And if they tell me that redsys does not have the ability to modify the amount, I don’t know what’s going on.

Greetings.

Thank you so much!

Hello, thank you very much for your help.

I am seeing that the card payment configuration is the same as the payment configuration with Bizum (which does work correctly). The payment gateway plugin I use is: Redsys Unified Gateway for WooCommerce (https://pagosonline.redsys.es/). I’ll open a ticket to see what they tell me.

For what it’s worth, the currency configuration in the settings I have is:
Currency: Euro (€) — EUR Coin
Location: Right
Thousands separator: .
Decimal separator: ,
Number of decimals 0

I don’t understand how they have the same configuration in card payment it doesn’t charge well and in payment with Bizum it charges well.

Greetings.

Thank you so much!