joannaritsoni

ok

this is the plugin i use for banks

https://prnt.sc/z7e8t2

this is how i use paypal
https://prnt.sc/z7e8ka

thank you
1.) where do i find the ipn in my order notes?

i did not understand how can i change the status orders take when clients pay with paypal..

thank you can i also include and the order details in the email a client receives when the order is on hold? what should i add in the email to achieve this?

also i do not have the cancelled order activated in emails so why is it sending
https://prnt.sc/z2zqlb

hello can someone answer please? thank you

This is happening just for few orders. What do you mean he cancels the order at the payment gateway. There is no option to do this.

So you think this happens when i client is at the checkout page he has completed all his details and then when he chooses to proceed to payment and he is directed to the banks page (the payment gateway) he cancels there?

great thank you so much? have u used it is it good? is it free? would you recommend something else?

JUST BY CLICKING SAVE THEY ARE REFRESHED?

thank you for your help !!!

i contacted my hosting providor and they told me this might be because on the beginning of january i changed my hosting package and the dns was propagating so maybe the order was lost there.

at the last 5 days the site was running at an older version (before the chage in the hosting package) that is why it reappeared.

now after the website restore the website is running again at the after the change of hosting package version that is why the order disappeared again.

Thank you

This is happening just for few orders. What do you mean he cancels the order at the payment gateway. There is no option to do this.

So you think this happens when i client is at the checkout page he has completed all his details and then when he chooses to proceed to payment and he is directed to the banks page (the payment gateway) he cancels there?

i do not receive an email for these orders as the clients are not submitting them, i just see them as cancelled in my dashoard.

great thank u!! i ll check them and let u know should i need your valuable advice !

this is better than google analytics by monster insights u think?

i think maybe i deleted the code or the plugin so i will set it again and will let u know if it does not work!! thank us so much