Josie Stauffer

Apologies, I missed seeing this earlier. And I’m afraid the above just leads to more questions:

What does your Rating Form Management page look like? Do you see any list of “hidden” rating forms? Or a “Bulk Actions” drop-down with a “Hide selected rating forms” item on it?

In the Entry Wizard Permissions page, does your username have permission to Assign All Layouts and Edit Any Rating Form? If not, try giving yourself those permissions.

When you say you “can’t create any new ones”, what happens when you click the “Add a New” button? Or is the button not visible?

Do you see any other unexpected changes?

Can you please check your wordpress debug.log file and let me know what error messages appeared? “There has been a critical error on this website” almost always means that there would be some information in that file about what exactly went wrong.

I’ve had no experience with Divi — I suppose it’s possible there is some interaction there that I don’t know about.

But if you’ve been using Ewz on it successfully before, it sounds more as if there is something wrong with the page or the shortcode you are presently working on.

It’s hard to diagnose anything if there is no output at all! Would it be possible to temporarily close the new webform and see if the proper message is displayed? That would tell you that the shortcode is at least being recognized.

Your versions of WordPress and PHP are a little out-of-date, but I don’t think that should make a big difference.

I’d suggest looking for a plugin that would let you create a “Member Category” field in the user profile, with possible values General, Intermediate or Advanced.

Your plugin would have to provide a function that returns the category value for any user_id, and you would need to use the “ewz-extra.txt” sample that comes with entrywizard to create a small plugin that would interface entrywizard with your extra fields plugin.

For may years, our site used Cimy User Extra Fields, but that is no longer available. We are in the process of installing Profile Extra Fields, but have not yet had enough experience with it to recommend it.

There was little documentation from WP on the subject, but so far as I can tell, DWTurner’s solution seems to be a reasonable one, so I have incorporated it into the latest releases of entrywizard and ewz-rating.

Sorry it took so long.

Thank you for catching this!

It took me a while to find, but it seems that many new themes (“block-based themes”) do not support the method I was using to send information to the page within the shortcode.

I’ll do my best to get an update out as soon as I can, but I can’t promise any particular timeline. Meanwhile, I’m afraid you will have to stick to the older themes if you want to use entrywizard.

I’ll look into it as soon as I can.

I’m afraid I still haven’t been able to replicate the problem. Does it happen again if you retry deleting the ratings from the rating form? How many items are shown as having ratings for the form?

What happens is that deleting each item automatically deleted it’s associated ratings. The rating form should then show 0 ratings, and there should be no need to delete it’s ratings. But you should not be getting error messages if you try, just “0 ratings deleted”.

Are you able to just ignore the messages and continue, or do you then have other problems?

I’m afraid I’m having trouble reproducing this. Unfortunately, there are a number of ways to delete images and/or webforms. Can you remember precisely what button on which page you clicked to delete the images, and which button subsequently produced the error message?

OK, there must be another reason — I’d suggest temporarily disabling any recently added or updated plugins, to see if there is some incompatibility.

If that fails, ask your webhosting provider for help.

I’d guess the most likely reason for the error message would be incorrect file permissions on the wp-content/uploads/ewz_img_uploads/THE folder. It needs to be writeable by the web server. Normally it would be if the folder was created with entrywizard, but maybe something got changed.

I think your use of the term “sub-category” would correspond to the use of “category” in EntryWizard

So far as I can tell from your description, yes, I think EntryWizard would be able to handle your requirements. Although

1. You would need another plugin to store the level associated with each member
2. I’m not quite sure I understand your meaning for “sub”-category

I’d suggest you install it and try setting up one layout for your Nature competitions and another for your “multiple-images” competitions.

The normal place for the error log in wordpress, if your webmaster did not deliberately place it elsewhere, is in the debug.log file in your wp-content folder. It’s the first place to look when anything goes wrong.

Make the problem happen again, and then immediately look at the end of that file.

ronc: I tried to reproduce this using the Weaver Xtreme theme and was unable to see any issue. Do you see anything from EntryWizard Ratings in your php error log file?

DWTurner: Re the use of wp_localize_script: I really can’t comment, since I don’t see an issue myself. But the wp_enqueue_script function, which is called before it, does have an option to put the script in the footer. So that would be my first choice of modifications if it were necessary to do something of the kind. But I would have expected to have heard from others before now if this was a common issue.