Md. Jobayer Al Mahmud

Hi @seeken

Course category page is one of the archives in WordPress and using Elementor we cannot edit any archive page for example blog page we cannot edit blog page with Elementor.

Hi,

Thanks for contacting Tutor LMS support. I hope you are doing well.

As you are mentioned to edit the course category page with Elementor, but there is no separate course category page can you provide more specific details regarding your requirement?

Best Regards,
Md. Jobayer Al Mahmud

Hi @face2005

If you would like to add any event hook based on your third lesson then unfortunately, we do not have any option to add any event based on this condition. If I am wrong, please give me more details what kind of event you want to add.

Best Regards,
Jobayer

Hi @asme2024

Thank you very much for your valuable review.

Hi @yantal ,

May I know from which folder or which path you are discovering the 2 files? Tutor LMS not suppose to create these 2 files automatically.

Dear @underbaked

The problem seems a bit tricky. Could you publish one of the courses and share the direct link to its page with me? Alternatively, you can reach out to me support at themeum dot com.

• This reply was modified 7 months, 2 weeks ago by Md. Jobayer Al Mahmud.

Dear @convocacion,

We sincerely apologize for any confusion regarding the features of our product. We always encourage our users to review the available features of our plugin before making a purchase. We have not indicated anywhere that Tutor LMS includes the ability to export and import courses.

The starting price for Tutor LMS is $199. If you acquired Tutor LMS for $60, it may have been through a third party. In that case, please reach out to them directly.

If you purchased Tutor LMS from us, please contact our sales team via live chat with your order ID, and they will be happy to assist you.

Thank you for your understanding.

Best regards,

Dear @patriciava

Thank you very much for your valuable feedback.

Dear @muhammadzak

I think there is lot of confusion created, please send an email to support at themeum dot com, we will try to solve the problem.

• This reply was modified 7 months, 3 weeks ago by Md. Jobayer Al Mahmud.

Dear @mshamimme

If you allow guest purchases in WooCommerce, the system sends an email containing a link for setting up a new password after purchase. This ensures secure access for the user without compromising the course’s digital nature.

You have to go WooCommerce > Advance Settings > Enable the Guest Checkout.
And from the Account Creation section please select the Last two option.

?If you allow guest purchases in WooCommerce, the system sends an email containing a link for setting up a new password after purchase. This ensures secure access for the user without compromising the course’s digital nature.

Dear @mshamimme

Make sure you have translated both Tutor and Tutor Pro using Loco translate.
Go to loco translate page and search for the string.
If you did not found the texts in loco then please click on the sync button.
Rest of the text will be appeared also.
You can translate the texts now from the loco.

Dear @mshamimme

Username field is mandatory from WordPress not just Tutor LMS. While register student must need to provide the username.

Dear @harish20

Just enable the Youtube player for the lesson all the ads will show no problem. Tutor LMS player is customized based one user requirement especially who do not want to see the ads.

• This reply was modified 9 months, 2 weeks ago by Md. Jobayer Al Mahmud.

Dear @mohammedkhalifa

We have moved Tutor LMS from themeum dot com to our new website: tutorlms dot com From now on, please visit?tutorlms dot com?to access your products and licenses. We will need more information regarding the problem please contact us there.

We have also introduced a new support ticket system. To create a support ticket, please log in to your account using your themeum.com credentials.

Note: Only users with a valid Tutor LMS Pro license key, who purchased directly from us, will be able to create support tickets.

Dear @ikovacic42 @devksec

We have moved Tutor LMS from?themeum dot com?to our new website: tutorlms dot com?From now on, please visit tutorlms dot com?to access your products and licenses.

We have also introduced a new support ticket system. To create a support ticket, please log in to your account using your themeum.com credentials.

Note: Only users with a valid Tutor LMS Pro license key, who purchased directly from us, will be able to create support tickets.