Joe Nickdow

Did you activate it in settings? Can you email me the link to your site here?

https://joenickdow.com/contact/

Can you email me through my website with some more info so I can take a look?

https://joenickdow.com/contact/

Thanks!

Do you have an SSL installed on the site? That part seems like an SSL error.

Can you try adding/editing the following in your wp config file? Change example.com to your domain.com but keep it http not https.

  define('FORCE_SSL_ADMIN', false);
   define( 'WP_HOME', 'https://example.com' );
   define( 'WP_SITEURL', 'https://example.com' );

• This reply was modified 6 years, 4 months ago by Joe Nickdow.

Is it letting you get to the login screen? If not, is it giving any error message?

Yes – you’re correct in renaming it. It should be wp-config.php. Make sure you entered the database name, username and password correctly.

If you have a backup from your old site, you can copy that and upload it but before that, try going to yoursite.com/wp-admin

Can you get there and login with your old credentials?

• This reply was modified 6 years, 4 months ago by stephencottontail.
• This reply was modified 6 years, 4 months ago by Joe Nickdow.

Hello Kentanco,

As Julius said, you will have to edit your wp-config.php file (in the root of your install) with your old database credentials and that should bring up the site for you. You don’t have to go through the install process again if you’re using the old database. When you enter the credentials and save the wp-config.php file you should be able to access the site by going to the site.com/wp-admin url. You may have to go into Appearance > Themes and choose the default theme you want to use.

https://codex.www.ads-software.com/Editing_wp-config.php

Marking as resolved

Marking as resolved

Okay, great!

Sure – the id for the bar is #click_to_call_bar

You can change the height and line-height to make it taller. You can also change the font size.

You might need to put !important after it.

Hey Chris,

Thank you and unfortunately, it isn’t.

Joe

Hey – first, thanks for the review.

The plugin hooks into the wp_footer so if that isn’t present, it won’t work. Feel free to send me the link via my website (joenickdow.com) if you want me to take a look.

Strange, can you send me the site – maybe via my website contact form so I can take a look?

https://joenickdow.com/contact/

• This reply was modified 6 years, 10 months ago by Joe Nickdow.

What kind of analytics are you using? This plugin only tracks if you’re using universal.

Ah I see, it won’t display that if the font that the theme uses doesn’t allow it. My plugin uses the default font of the theme so that would be a theme/font issue. My click to call button already has a phone icon so adding one would be unnecessary.

You can see the icon live on my site if you resize the browser. https://joenickdow.com/

Thanks!

Joe

• This reply was modified 7 years, 1 month ago by Joe Nickdow.