joel.palembang

sorry i forgot,
the screenshot : https://garmin.co.id/problem/problem-bp.jpg

Thanks EF, btw i have test today, but the problem still happen…

I ever got this problem….
It’s cause by another plugin…(i forgot the name of plugin)

Try to deactivated 1 by 1 to check it works or not..

Woow, thanks Electric…
I will learn it first…

I mean web (website) notification like u told member get a message on the browser (web) when he login on the wordpress correct ?
Its OK, but it’s not ONLY notification on the browser correct ?
Member get notification also on his email correct ?

Vice versa, when admin get reply from member, Admin get notification on browser (wordpress) correct ?
Admin get notification also on admin email correct ?

IF ALL YES, this mean between sender and receiver of ticket DIDN’T need SIT Down in front of BROWSER all day long correct ?

Sorry if you didnt understand…

Web notification > User/admin login they get notification about new ticket or reply ticket.

We have test another ticket module :
1a: Member send ticket and admin get new ticket notification on the web and on admin email.
1b: Admin reply ticket via web, member get notification ticket reply on the web BUT NOT on member email

So we need vice versa notification between admin and member,
ie:
1a: Member send ticket admin get notification on the web and admin email.
1b: Admin reply ticket, member get notification on the web and member email.

This’s mean : Admin NO NEED to CHECK Every time on the web, Member no need to check every time on the web.
Admin and Member Just waiting 1st notification on their email first.
——————
2nd function :
Admin can Make ticket to member (not to all member) , so when something happen, we (admin) need to send member ticket, member get notification on the web and sure also on their email.

Regards

Joel