Joel

Hello, 

I understand that you want to know how to create an input template with CSS in the free version. Understand that it is part of our Pro version. You can learn more about Elementor Theme Builder here: Elementor Benefits – Pro VS Free. 

 I’d also suggest you check out our Elementor Community forum. We have created it to connect Elementor users together and share knowledge. 

Best Regards,

Hello,

Thank you for alerting us, we have managed the issue, and it is now resolved. Nothing has been compromised or affected—just a false positive. Thank you for contacting us and leaving a message, I hope this allays any concerns others may have had.

Best Regards,

Hello, 

Yes, it is exactly as you say; switching to the Canvas template, the header and footer do not appear on the page or template you are working on.

Reference: Using Elementor’s Canvas Page Template. 

Best Regards,

Hello, 

Please check this documentation:

Getting Server Errors or Forms Not Sending Emails? Here’s How to fix it.

If the issue persists, and understanding that you are an Elementor Pro customer, you can open a support ticket at my.elementor.com. 

Please get in touch with us using your my elementor account; we will help you fix this ASAP!

www.ads-software.com rules state that commercial products are not supported here.

Best Regards,

Hello,

I understand that you don’t use Elementor Pro because it integrates the possibility to build your blog with Theme Builder. 

Build a Blog in Elementor [PRO]

The issue may be due to several factors, 

• Check Theme Settings: Verify if your current WordPress theme supports comments and if any specific settings related to comments need to be enabled. Some themes have their own comment settings that may override the default WordPress settings.
• Review Individual Page/Post Settings: Ensure that comments are enabled on the specific page or post where you want the comment section to appear. While editing the page or post, look for the “Discussion” or “Comments” settings and make sure the option to allow comments is selected.
• Check WordPress Discussion Settings: Double-check the global discussion settings in WordPress. Go to “Settings” -> “Discussion” and ensure that the option “Allow people to post comments on new articles” is checked. Also, review other settings related to comment moderation and display options to ensure they align with your requirements.
• Disable Plugins: Temporarily deactivate all plugins except for the essential ones (such as security and caching plugins) and check if the comment section reappears. If it does, reactivate the plugins individually to identify if any of them are causing conflicts or overriding the comment functionality.
• Review Code or Customizations: If you or someone else has made any customizations to your theme or modified the code related to comments, review those changes to ensure they haven’t inadvertently disabled or removed the comment section.

If the issue persists after following these steps, I recommend contacting your hosting provider or a professional familiar with WordPress and Elementor. I’d also suggest you check out our Elementor Community forum. We have created it to connect Elementor users together and share knowledge. 

These suggestions help you resolve your WordPress page’s missing comment section issue. If you have any further questions or need additional assistance, please feel free to ask.

Best regards,

Hello,

I understand this has been a recurring problem for the past six months, related explicitly to updating Elementor.

• Update to the Latest Version: Ensure you are running the latest version of WordPress and Elementor. Outdated software can sometimes lead to compatibility issues and resource spikes.
• Check Plugin Compatibility: Ensure that your installed theme and other plugins are compatible with the latest version of Elementor. Incompatibilities between plugins or themes can cause conflicts and resource usage problems.
• Review Server Resources: Verify that your hosting plan meets the resource requirements of Elementor. Contact your hosting provider, HostPapa, and inquire about the necessary server resources for running Elementor smoothly. They can provide insights and suggestions on upgrading your hosting plan if needed.

Remember, if you are uncomfortable handling these technical aspects yourself, consider seeking assistance from a WordPress developer or a professional familiar with Elementor.

I’d also suggest you check out our Elementor Community forum. we have created it to connect Elementor users together and share knowledge

These suggestions help you address the resource spikes and update issues with Elementor. If you have any further questions or need additional assistance, please feel free to ask.

Best regards,

Hello,

I was visiting your website and got an HTTP ERROR 500 error.?
The HTTP ERROR 500 in WordPress typically refers to an internal server error. It indicates that something has gone wrong on the server-side, preventing the website from functioning properly. This error can occur due to various reasons, such as plugin or theme conflicts, PHP errors, inadequate server resources, or corrupt files.

Reach out to your hosting provider’s support team. They can investigate server-related issues and provide specific guidance or insights.

We have a troubleshooting guide below. Please take a look and try the steps outlined:

The Publish / Update Button Does Not Work

Troubleshooting a 500 Error

If the problem persists or if you need further assistance, please get in touch with us using your my elementor account; We’ll be happy to help you further!

Best regards,

Hello,

Our team has resolved this issue for other users and would happily help you. If you are using elementor pro, you can use our pro support.

Please get in touch with us using your my elementor account; we will help you fix this ASAP!

Best regards,

Hello,

If you are using the product image widget, you can see all the features here.

You can also use Dynamic tag to use other widgets and with the product image.

Please get in touch with us using your my elementor account; we will assist you with this topic.

Best regards,

Hello,

According to the description and after checking the website, I understand it must be a cache issue.

Please try this article recommendation: My changes do not appear online; what can I do?

Have a great day,

Kind Regards,

Hello,

Just remember that this is not official Elementor support, as we have our official support channels for our customers on our website.

Also, at the moment, development/custom code queries (custom widgets and functions, Theme Child, custom code and CSS, BETA testing issues, compatibility issues, etc.) must be directed to our GitHub project, where our developers can assist. Kindly note that our GitHub project is not a support channel. Therefore, the response times may vary.?

To post on our Github Repository, you can follow this guide: Contribution Guidelines

You could also refer to our developers’ documentation and see if that helps: Elementor Developers Documentation Center.?

I hope it will help you with future projects.

Kind Regards,

Hello,

For what you want to create, we have our Custom Add To Cart widget in our Pro version.?

How can I create custom “Add to cart” direct links for the products in my store?

If you want to do this, you will need to correct the URL as follows: https://www.yourweb.com/?add-to-cart=2748; where 2748 is your product ID.

I hope this helps you.

Kind Regards,

Hi Joanna,

I understand you have issues with SoundCloud and Elementor. If you are using Elementor Pro and SoundCloud Widget, you can use our pro support.

Please get in touch with us using your my elementor account; we will help you fix this ASAP!

Otherwise. to investigate the issue further, please send me your System info file. Go to your WordPress dashboard > Elementor > System Info (you can find a download button at the bottom of the page), and send it back to us.

Best regards,

Thank you for your feedback and featured request. Kindly note that our GitHub project is not a support channel, therefore, the response times may vary. We appreciate your understanding.?I will mark this as resolved here. Thank you and have a great day!

Hello,

It’s a nice feature that could be added to future Elementor updates.

We will be happy to consider your suggestions, write to us at https://github.com/elementor/elementor.

This is the right place for feature requests, as it is a public forum and allows other developers and customers to communicate and collaborate with our development team.

Kind Regards,

• This reply was modified 1 year, 5 months ago by Joel.