Joel Williams

@soulipsyz

> If I have 100 product variations should i increase the threshold to 100 and the will fix the problem?

This depends on what your problem is. If your site is loading slowly, then no, this will make it even worse. Setting that to 100 will mean it will calculate up to 100 available combinations.

This will cause the page to load slowly as it has to calculate over 100 variations and only show what is available.

It’s set to 30 by default for speed, most products have less than 30 combinations of attributes and terms so it will show only those that are available.

When there are more than 30 it shows all possible combinations of variations, regardless of whether that is available or not, as this loads much more quickly.

Setting that to 100 will mean it will calculate up to 100 variations that are available, so if your product has 90 combinations of product attributes, it will calculate them all, which may take a long time.

If it has 110 it will do the same as it is doing with 30 and just show all combinations, regardless of them actually being available.

If you’re still having problems, please open your own thread for issues you may be having as this thread is resolved and not closely monitored. All the best!

Hi there!

You can use other hooks to rearrange the product page:

https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

https://docs.woocommerce.com/document/introduction-to-hooks-actions-and-filters/

Those should help you do what you need. There’s a guide to doing this:

https://ohsoren.github.io/reorder-single-product-template/

All the best!

Hi there!

Yes, that’s a good idea. Usually issues like this may be caused by either a conflict with your theme or with another WordPress plugin. We address this type of problem by asking you to temporarily disable all plugins except for WooCommerce (and the extension), and switch back to a default WordPress theme like Twenty Seventeen or Storefront – https://www.woothemes.com/storefront/. You can just do a Live Preview under Appearance with one of these themes and browse to that page and test. If it works there, then it’s a theme issue.

If that resolves the issue, then slowly re-enable the theme first, and then plugins one at a time until you find the one that’s causing the conflict.

To help troubleshoot:

– Meks Quick Plugin Disabler – https://www.ads-software.com/plugins/meks-quick-plugin-disabler/ is a tool that will remember what plugins you had active when you switch it back on
– Health Check – https://www.ads-software.com/plugins/health-check/ is a tool that can be useful for debugging, though it requires an official default theme like Twenty Seventeen – https://www.ads-software.com/themes/twentyseventeen/. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site

If you don’t want to do these tests on your live site, many hosts provide a staging service – they clone your site onto a “stage” where you can do testing without affecting the live version. You can ask your host about this. If they don’t give you a staging site, we recommend using WP Staging – https://www.ads-software.com/plugins/wp-staging/ or Duplicator – https://www.ads-software.com/plugins/duplicator/.

Let us know if this works for you, thanks!

Hi there!

Sorry to hear about this issue! This shouldn’t be a problem in WooCommerce as the max ajax variation threshold is set to 30 by default.

This means that if there are more than 30 variations it won’t calculate the available options and just show all combinations (then show a not available message if an unavailable combination is selected). This improves loading time and should prevent any issues with more than 30 combinations of variations.

You can test if this is a problem by reducing it to 10, eg:

https://gist.github.com/claudiosanches/6f91ad228c2176b986b2

Is it possible that this is the host’s fault? The site does not act this way on our separate staging environment where it was built and tested, which is hosted on SiteGround.

It it’s the same site and product on Sitrground that is working correctly, but not on GoDaddy, it does sounds as if there is something in the server configuration that is causing this.

One thing you could check is this:

https://docs.woocommerce.com/document/problems-with-large-amounts-of-data-not-saving-variations-rates-etc/

Hope that helps! Please let us know if you have any further questions, thanks!

Hi there!

After payment the order shouldn’t be On-hold, it should be Processing.

If you edit the order, under Order Notes, what does it say there?

Under WooCommerce > Settings > Payments > Paypal Standard, can you please enable logging. Then do a test order and under WooCommerce > Status > Logs, in the Paypal log for that day, what does the lo say for that order?

Do you have the Paypal IPN or the PDT (Paypal Identity Token) option enabled? Can you try the PDT if the IPN is failing?

There are more troubleshooting steps here:

https://docs.woocommerce.com/document/paypal-standard/#section-21

Let us know how you get on, thanks!

Hi there!

You can do this with code:

https://gist.github.com/mikejolley/2044101

Or with a shortcode using a plugin:

https://www.ads-software.com/plugins/woo-cart-count-shortcode/

Hope that helps!

Hi there!

You should be able to do this with CSS. These two determine the width of the sidebar and content area, so you can adjust the percentages:

@media (min-width: 768px) {
  .left-sidebar .widget-area {
    width: 25.739%;
  }
  .left-sidebar .content-area {
    width: 69.913%;
  }
}

Then these determine the sizes inside the content area:

@media (min-width: 768px) {
  .single-product div.product .woocommerce-product-gallery {
    width: 41.1764705882%;
  }
  .single-product div.product .summary {
    width: 52.9411764706%;
  }
}

As long as you increase one by the same amount you decrease another by then the divs should stay side-by-side.

Hope that helps!

HI there!

Taxes are based on customer location so a customer needs to have entered a billing address in order for taxes to be correct if they are applicable to that address.

Under WooCommerce > Settings > General you can set the “Default Customer Location” to be that of your store instead. Then, as long as your store address is an address that has a tax rate set for it, products will show as including tax by default (if you’ve set prices to show including tax of course).

Hope that helps!

Hi there!

order-pay is an endpoint, not a page template.

If you want to change the message on a page, the easiest way you can do this by using a free translation plugin like Loco Translate – https://www.ads-software.com/plugins/loco-translate/ or Say What? – https://www.ads-software.com/plugins/say-what/ . I know it may sound strange to “translate” your own language, but it works.??

This will allow you to find that phrase and change it to be what you’d like.

All the best!

Hi there!

I can automatically have the products fit to height and it will add white space to the left and right side of the product to fill the rest of the square? Is that even possible?

I don’t know of anything that will add whitespace around a photo in WordPress I’m afraid. There are tools for PhotoShop an other desktop editors that ca do this before you upload images, to make them all the same size. Often they have scripts to automate doing this for a folder of images so you don’t have to do this one by one. Or you could hire someone to do this for you.

Hope that helps!

Hi there!

There are lots of guides to doing this already out there. For example:

https://elartica.com/2017/08/03/woocommerce-ajax-add-cart-single-product-page/

https://diviengine.com/woocommerce-add-cart-ajax-single-variable-products-improve-ux/

https://wppatrickk.com/woocommerce-add-cart-ajax-single-product-page/

Hope that helps!

Hi there!

While WooCommerce is fully translatable, by default it only handles one language. The language switching is added by a plugin, so you should speak to support for the language switching plugin you’re using to get that solved as that is what is controlling the language change.

All the best!

Hi there!

If you think it’s something that needs to be fixed in WooCommerce core itself, then you can open a bug report here:

https://github.com/woocommerce/woocommerce/issues

All the best!

Hi there!

I see what you are trying to do, and this is definitely possible with some customization. It’s likely you can do this with JavaScript or a custom PHP function.

Take a look at these examples:

https://www.ads-software.com/support/topic/make-it-hide-with-0/

https://theme.co/apex/forums/topic/hide-woocommerce-cart-when-empty/#post-629370 (scroll down to see updates)

We can’t help you write a custom function here, so if you still can’t quite figure out what code you need, I’d suggest looking for a developer from Codeable or a Woo Expert so you can get some help from developers who are experienced in WooCommerce.

https://woocommerce.com/customizations/?

All the best!

Hi there!

I’m sorry to hear about this issue!

I would suggest speaking to the Polylang support folks. While WooCommerce is fully translatable, it doesn’t support multiple languages by default, that’s added by plugins. If your cart page isn’t translating to Dutch automatically, I would suggest you might be using a custom cart template in your theme, or something is wrong with your translation plugin.

Hope you can get help soon, all the best!