joelworsham

I think you may have been looking at your version of MySQL. There is no PHP version 5.5.39, but there is a MySQL version 5.5.39 released at the end of last year.

I’m fairly confident this error is related to a PHP version. Perhaps you could contact your server administrator to find out the PHP version?

I do believe we will be looking into a patch to fix this issue though, so hold tight.

This is an issue with an outdated version of PHP.

Programmers: In the code, there are points (like line 99 of ajax.php) that the ClientDash class is being referenced via a variable, and then static class properties are being referenced through that variable, like so: ClientDash::$_cd_widgets . This was introduced in PHP 5.3. 5.2 does not support it.

Everyone Else: I’m using some programming methods not supported in any server running a version of PHP lower than 5.3. Please note though, that 5.3 was released 6 years ago (2009) and no server should be running anything less (realistically, all servers should be at least 5.4+, but I know that’s not going to happen soon).

So, as of now, you will need to contact your server administrator and tell them they need to update their servers to at least PHP 5.3 (which they should anyways!).

It’s possible we may release a version of Client Dash that has a workaround for this and works on PHP 5.2, but for right now, updating the server is the only option.

Apologies for any inconvenience.

Nevermind, I see now that it’s just the file name. I was looking at the Github file instead of Gist file.

Sure thing. If you ever decide to use Client Dash in the future and need help, feel free to come back, I’ll be glad to help.

What version of Client Dash are you running?

And could you find your PHP version possibly? Your server administrator can find out for you if you need.

Can you update to 1.6.7 and confirm this issue has been resolved?

Any updates on this issue?

I can’t seem to replicate this issue, but it is a bug that has come up numerous times within support.

Could I get some more info on how this bug appears for you?

– What role is the menu created for?
– Could you possibly paste what your menu structure looks like? (bulleted list)
– Have you renamed menu items with any non-english-alphabet characters? (it should work, but just want to be sure)
– What other plugins do you have running?

As always, disable other plugins to see if it’s a plugin conflict. If it is, please let me know so I can fix it to be compatible.

Also try switching to a default WordPress theme if possible.

I’m going to mark this topic resolved. If you are still having problems, feel free to re-open it.

Good note. I probably will keep it where it is for the most part, but perhaps I can whip up an extension or even just a setting to move it there sometime!

We will be looking into this ASAP. Sorry about an inconvenience, and sorry about the wait.

The only plugin in that list that has any chance of interfering would be “Menu Icons”.

Try disabling that plugin and see if the problem resolves.

If it doesn’t, I’ll have to ask that you follow the basic WordPress debugging protocol, disable plugins and see if the problem persists, switch to a default theme and see if the problem persists.

NOTE: Once you disable something to test Client Dash, try re-creating the menu before considering it not resolved.

Let me know if you still can’t get it.

I’m struggling to replicate this issue.

Can you tell me what version of Client Dash you’re running?

And do you have any plugins (or even a theme) that interferes with the admin menu at all?

This is very much appreciated! I think we might take you up on that when the time comes.

Until then, best of luck.

The patch has been implemented. Please update via WordPress and let me know if your problem is resolved :).