Jeroen Maathuis

@geoffbel You’re welcome.

I have chosen to create a static page with a calendar. In my case the amount of items for a few months is doable. I don’t like to downgrade WordPress.

I don’t understand case 1:

When using “ugly” permalinks (changing to something like Postname fixes it)

but I guess that case doesn’t apply to my situation. My case specifically seems to be an incompatibility with my Neve theme.

Hope to see the fix soon. Keep up the good work! ??

• This reply was modified 3 years, 11 months ago by Jeroen Maathuis.
• This reply was modified 3 years, 11 months ago by Jeroen Maathuis.

I tried on both Firefox and Vivaldi (Chrome based) without succes.

@deblynprado Thank you for your reply. I hope they will be able to get it fixed soon. The contractor of the only website I use your plugin on seem to be wanting to release that website in just about a few days to a week. It would be great if I don’t need to place a static page with events as workaround. ??

Anyone who has an update on this? The issue still exists in WordPress 5.7.

@deblynprado Sorry for the late reply. Had some busy days.

Here is my recording: https://youtu.be/PFG3LRlg5co

Some people thought it occurs when changing theme specific options like disabling headers, footers or titles. So during the recording I left all such options on the Neve theme I use untouched. Sometimes it succeeds when you don’t change theme specific options but mostly it fails. It always fails when you change such settings.

As it happen with different themes it doesn’t seem to be theme specific.

The issue is also specific to The Events Calendar due the fact the issue disappears when disabling the The Events Calendar plugin.

Here is the request data:

{
	"content": "<!-- wp:paragraph -->\n<p>This is a testpage without modifying Neve theme options.</p>\n<!-- /wp:paragraph -->",
	"id": 1119,
	"meta": {
		"_EventAllDay": false,
		"_EventCost": "",
		"_EventCostDescription": "",
		"_EventCurrencyPosition": "",
		"_EventCurrencySymbol": "",
		"_EventDateTimeSeparator": "",
		"_EventEndDate": "",
		"_EventEndDateUTC": "",
		"_EventOrganizerID": [],
		"_EventShowMap": false,
		"_EventShowMapLink": false,
		"_EventStartDate": "",
		"_EventStartDateUTC": "",
		"_EventTimeRangeSeparator": "",
		"_EventTimezone": "",
		"_EventURL": "",
		"_EventVenueID": 0,
		"_non_existing_meta": true,
		"_OrganizerEmail": "",
		"_OrganizerPhone": "",
		"_OrganizerWebsite": "",
		"_VenueAddress": "",
		"_VenueCity": "",
		"_VenueCountry": "",
		"_VenueLat": "",
		"_VenueLng": "",
		"_VenuePhone": "",
		"_VenueProvince": "",
		"_VenueStateProvince": "",
		"_VenueURL": "",
		"_VenueZip": "",
		"neve_meta_author_avatar": "",
		"neve_meta_container": "",
		"neve_meta_content_width": 100,
		"neve_meta_disable_footer": "",
		"neve_meta_disable_header": "",
		"neve_meta_disable_title": "",
		"neve_meta_enable_content_width": "on",
		"neve_meta_sidebar": "full-width",
		"neve_meta_title_alignment": "",
		"neve_post_elements_order": "",
		"qubely_global_settings": "",
		"qubely_interactions": ""
	},
	"status": "publish",
	"title": "Testpage March 3rd, 2021 - 10:44 AM"
}

Please pay attention to the line
"_EventOrganizerID": [],
When I edit the line at the request into
"_EventOrganizerID": "",
and resend the request manually everything saves in the correct manner.

The response data to above request without editing the request is:

{
	"code": "rest_meta_database_error",
	"message": "Kon metawaarde niet verwijderen uit de database.",
	"data": {
		"key": "_EventOrganizerID",
		"status": 500
	}
}

@deblynprado Sorry for the late reply. Had some busy days.

Here is my recording: https://youtu.be/PFG3LRlg5co

Some people thought it occurs when changing theme specific options like disabling headers, footers or titles. So during the recording I left all such options on the Neve theme I use untouched. Sometimes it succeeds when you don’t change theme specific options but mostly it fails. It always fails when you change such settings.

As it happen with different themes it doesn’t seem to be theme specific.

The issue is also specific to The Events Calendar due the fact the issue disappears when disabling the The Events Calendar plugin.

Here is the request data:

{
	"content": "<!-- wp:paragraph -->\n<p>This is a testpage without modifying Neve theme options.</p>\n<!-- /wp:paragraph -->",
	"id": 1119,
	"meta": {
		"_EventAllDay": false,
		"_EventCost": "",
		"_EventCostDescription": "",
		"_EventCurrencyPosition": "",
		"_EventCurrencySymbol": "",
		"_EventDateTimeSeparator": "",
		"_EventEndDate": "",
		"_EventEndDateUTC": "",
		"_EventOrganizerID": [],
		"_EventShowMap": false,
		"_EventShowMapLink": false,
		"_EventStartDate": "",
		"_EventStartDateUTC": "",
		"_EventTimeRangeSeparator": "",
		"_EventTimezone": "",
		"_EventURL": "",
		"_EventVenueID": 0,
		"_non_existing_meta": true,
		"_OrganizerEmail": "",
		"_OrganizerPhone": "",
		"_OrganizerWebsite": "",
		"_VenueAddress": "",
		"_VenueCity": "",
		"_VenueCountry": "",
		"_VenueLat": "",
		"_VenueLng": "",
		"_VenuePhone": "",
		"_VenueProvince": "",
		"_VenueStateProvince": "",
		"_VenueURL": "",
		"_VenueZip": "",
		"neve_meta_author_avatar": "",
		"neve_meta_container": "",
		"neve_meta_content_width": 100,
		"neve_meta_disable_footer": "",
		"neve_meta_disable_header": "",
		"neve_meta_disable_title": "",
		"neve_meta_enable_content_width": "on",
		"neve_meta_sidebar": "full-width",
		"neve_meta_title_alignment": "",
		"neve_post_elements_order": "",
		"qubely_global_settings": "",
		"qubely_interactions": ""
	},
	"status": "publish",
	"title": "Testpage March 3rd, 2021 - 10:44 AM"
}

Please pay attention to the line
"_EventOrganizerID": [],
When I edit the line at the request into
"_EventOrganizerID": "",
and resend the request manually everything saves in the correct manner.

The response data to above request without editing the request is:

{
	"code": "rest_meta_database_error",
	"message": "Kon metawaarde niet verwijderen uit de database.",
	"data": {
		"key": "_EventOrganizerID",
		"status": 500
	}
}

Although I’m completely Dutch I prefer to answer in English. In that way non-Dutch people can understand more easily what is going on.

For me there seems no particular circumstances in which the error occurs. It seems to occur on just every Gutenberg editor enabled page.

The Neve theme supports enabling/disabling the sidebar, enabling/disabling header, footer, title, etc. Even if I leave all these settings untouched the error occurs.

@mccookieneo I don’t know exactly what you mean with the “Use Block editor” option but if that involves disabling the Gutenberg editor then it will not be a good solution to me. I have to deal with non-tech savvy people for which the Gutenberg editor is much easier to handle. So I have to disable the The Event Calendar plugin and create a static calendar page until the bug is solved. ??

I already replied at this thread: https://www.ads-software.com/support/topic/500-error-on-page-updates But I now see this topic has exactly the same error. Only a bit less technical details in this thread than the other thread.

I was happy to see this in the changelog:

Fix – Saving on Blocks editor without Organizer is working as expected again [TEC-3788]

But I was very disappointed to see that the issue still exists in exact the same way. So it is actually not really fixed… I feel very frustrated now as this happens right before I wanted to release a website with calendar for my village.

Edit: To me it applies to the Neve theme by the way.

I reference this topic as that user got exactly the same error messages: https://www.ads-software.com/support/topic/the-events-calendar-breaks-kadence-theme/

Today I discovered version 5.5.0 was released.
I was happy to see this in the changelog:

Fix – Saving on Blocks editor without Organizer is working as expected again [TEC-3788]

I was very disappointed to see that the issues of this thread still exists in exact the same way. So it is actually not really fixed… I feel very frustrated now as this happens right before I wanted to release a website with calendar for my village.

I got exactly the same error after I updated all plugins to their latest versions and updated WordPress to 5.7 on my testing environment on my home PC.
I thought it was caused after I added a new user role, assisgned that role to a new user and trying to assign that user as an author to a page. But I didn’t check whether the issues was already there right after updating the plugins and WordPress.
On my production website everything seems to run stil fine.

Firefox network console answer:

code	"rest_meta_database_error"
message	"Kon metawaarde niet verwijderen uit de database."
data	Object { key: "_EventOrganizerID", status: 500 }
key	"_EventOrganizerID"
status	500

Raw:
{"code":"rest_meta_database_error","message":"Kon metawaarde niet verwijderen uit de database.","data":{"key":"_EventOrganizerID","status":500}}

Edit:
I can confirm changing meta._EventOrganizerID: [] in the request to meta._EventOrganizerID: "" and manually send that request resolves the issue. But it is undoable to do that by hand.

I guess I’ll have to deactivate the The Event Organizer plugin untill there is an update for this issue… ??

@desmetjozef Thanks!

@desmetjozef Which plugin do you use now?

@droomreis Deleting the line is not needed. Placing // in front of it is enough. This is called “commenting” the line. The PHP interpretter will skip any commented line.
The change will be overwritten bij the next update of the plugin. If that update resolves the issue you don’t have to change anything again afterwards.

@desmetjozef @reiner1 I don’t think this issue has something to do with the WordPress version. There is just a file missing in the plugin package.