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  • Thread Starter johan450

    (@johan450)

    Hey Hello! Thank you very much for responding:

    Well, I had uninstalled a plugin that wasn’t configured, MailPoet. Every time I accessed it to see what it was, it kept telling me to start configuring the plugin, but I didn’t know what it was since it wasn’t even set up. So, I deactivated it just in case to avoid performance issues, and I think that was the only thing. Could that be the reason for the checkbox?

    Here I share the system log status:

    https://hastebin.com/share/igebavinil.yaml

    So, if it’s necessary to update the plugin, won’t there be any fatal consequences on the existing articles?

    Thank you.

    Thread Starter johan450

    (@johan450)


    Hi,

    Thank you for your attention. I’d like to inform you of the following:

    I performed a simulation of the Webhook, and it shows that the system receives the simulated Webhook. Is that in order? Additionally, I resubscribed the Webhooks, and apparently, there’s been no change.

    Something else I would like to mention is that orders made via bank transfer do work; they reach the user’s email and are updated normally in the system. For example, if I place an order using that method, its status changes from “Pending Payment” to “On Hold.” However, OXXO orders don’t, and it rarely happens. Is the bank transfer method not included in the plugin? Does it work independently of the plugin, hence the difference in functionality between them?

    Regarding your recommendation to check the log within the configuration, I enabled the checkbox to view the log. I’m providing the following link where the content of the log is displayed; I’m including the entire log content. I hope it’s legible:

    https://hastebin.com/share/uzamakemum.csharp

    What should I do next?

    Thank you, I await your response.

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