JohnHackwood

Hi again Krishna

This is what I have done so far…

I went into CPanel / File Manager and the folder public_html/wp-content/plugins

I then renamed the folder backwpup as follows:
public_html/wp-content/plugins/backwpup_Corrupt

Was this the right place to rename the folder do you think? This may seem a dumb question but I am a newbie and never had a problem like this before and once the site was up I have not needed to go into CPanel again.

Then I get all those error messages. I have tried going into the mysite using the url & usual \wp-admin and I just get these error messages and no options to do anything else including logging off and logging on.

I saw the attachment you sent – I am just not good enough to understand any of it. If I can delete/rename the plug in and get access to the Dashboard again that is my best bet. SO please let me know if you think I was in the right place in CPanel. Thanks for your patience and help, really appreciate it.

Kind regards
John

Hello Krishna thanks for responding so promptly.

I went into CPanel / File Manager and this folder public_html/wp-content/plugins {was this the right place?}

then I renamed backwpup to

public_html/wp-content/plugins/backwpup_Corrupt

I then got these error messages and I still can’t get into my site?

Warning: fopen(/home/the33109/public_html/wp-content/plugins/backwpup/backwpup.php) [function.fopen]: failed to open stream: No such file or directory in /home/the33109/public_html/wp-includes/functions.php on line 3508

Warning: fread(): supplied argument is not a valid stream resource in /home/the33109/public_html/wp-includes/functions.php on line 3511

Warning: fclose(): supplied argument is not a valid stream resource in /home/the33109/public_html/wp-includes/functions.php on line 3514

Warning: Cannot modify header information – headers already sent by (output started at /home/the33109/public_html/wp-includes/functions.php:3508) in /home/the33109/public_html/wp-includes/pluggable.php on line 876

What should I do next?

Thanks for your help!
Cheers
John

Hi Robert I forgot to mention this also occurred when I did the update of Backwpup.

If anyone else knows what to on this to get going again would really appreciate the help asap. I basically worked all day Sat and Sun morning on this site so I am worried I have lost this work. I did recent backups using Backwpup which is the very thing locking me out of my site at this time.

regards
John

Hi Robert I have the same problem – I am locked out of my Dashboard completely so can’t do anything.

This is the exact message except I have Xed out my host username…
.Fatal error: Class ‘BackWPup_Adminbar’ not found in /home/XXXXXX/public_html/wp-content/plugins/backwpup/backwpup.php on line 241

I am afraid I am not a developer level user but found my way to the file manager on CPanel and can see backwpup in the plugins. I only have a “css” folder no “inc” folder.

I have no idea what to do next and pretty worried. Can you please advise what to do next? I thought about deleting the backwpup folder in the CPanel Filemanager but I am not game as have no idea if this would make it worse. I am sorry don’t know how to tell you my PHP version.

Really hoping you can help and give me a detailed path out of this predicament.

regards
John