There ya go – Although you didn’t respond to my review for five months (and claimed I just posted it and ran away) and although I did indeed contact you a few times about some issues (yet claimed I did not), I increased my rating and wrote you a better review ??
If the moderator wishes to remove our recent comments to clean up the review section, that’s OK with me. My intent is not to damage your company or your reputation. Rather, I wanted to express my feelings on the importance of good customer service. Thanks!!!